Nortel Networks NN10041-112 Manuel d'utilisateur télécharger pdf (Page 17)

SIP Multimedia PC Client User Guide

[Standard—Nortel Networks Confidential]

How to get help

If you purchased a service contract for your Nortel Networks product from a

distributor or authorized reseller, contact the technical support staff for that

distributor or reseller for assistance.

If you purchased a Nortel Networks service program, contact Nortel Networks

Technical Support. To obtain contact information online, go to the http://

www.nortelnetworks.com/cgi-bin/comments/comments.cgi URL, then click on

Technical Support.

From the Technical Support page, you can open a Customer Service Request

online or find the telephone number for the nearest Technical Solutions Center. If

you are not connected to the Internet, you can call 1-800-4NORTEL

(1-800-466-7835) to learn the telephone number for the nearest Technical

Solutions Center.

An Express Routing Code (ERC) is available for many Nortel Networks products

and services. When you use an ERC, your call is routed to a technical support

person who specializes in supporting that product or service. To locate an ERC for

your product or service, go to the following the http://www.nortelnetworks.com/

help/contact/erc/index.html URL.

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Nortel Networks NN10041-112 Manuel d'utilisateur Page 17