Nortel Networks NN10041-112 Manuel d'utilisateur télécharger pdf (Page 134)

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SIP Multimedia PC Client User Guide

[Standard—Nortel Networks Confidential]

4 Choose either RGB 24 or I420 in this control, and press Ok, then press

Cancel to close the Video Configuration window, and press Cancel again to

close Preferences.

My camera switches to receive-only on its own

The SIP Multimedia PC Client will switch to receive-only video if it cannot locate

a previously found camera. To transmit video again, go to Tools >Preferences

>Video, disable video, then select your video configuration again.

I get a blue screen whenever I try to do a video call, or when

the SIP Multimedia PC Client starts up, or when I try to

configure video on the client

This is caused either by multiple cameras/video capture devices corrupting each

other’s installations or by buggy device drivers. Try to uninstall unneeded video

devices and go to the vendor’s web site and ensure that you are running the latest

drivers for the video device. If you are unsure of how to troubleshoot device

installation conflicts, seek knowledgeable assistance.

Note: If “RGB 24” or “I420” is not listed as a selection, the camera may

not be usable by the SIP Multimedia PC Client. However, try examining

other programs that came with the camera in order to enable Video For

Windows with this camera. Also, check with the camera vendor’s web

site to obtain the most recent drivers.

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Nortel Networks NN10041-112 Manuel d'utilisateur Page 134