Nortel Networks NN10041-112 Manuel d'utilisateur télécharger pdf (Page 132)

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SIP Multimedia PC Client User Guide

[Standard—Nortel Networks Confidential]

I cannot paste from my clipboard into my whiteboard

The SIP Multimedia PC Client does not support copying from or pasting to the

whiteboard.

I cannot access some items on the Collaboration menu

A collaboration session must first be initiated before you can access any of the

collaboration applications. Select Tools > Collaboration.

Co-browsing does not work

Make sure you are using Netscape version 4.77 or later, or Internet Explorer

version 5.0 or later.

Video problems

Video cameras and video settings may require fine-tuning to optimize the quality

of the transmission.

Other users say that my video is blurry

Most video cameras have a focus ring to adjust the image. In a call where you are

transmitting video, click the video preview checkbox (or select the 1x button) to

see your transmitted image. Turn the focus ring (it usually encircles the lens) until

the image is sharper.

Other users say that my video has poor color/contrast/

brightness

Most video cameras allow the user to tune these settings. Terminate any active

video call, then do the following:

1 Go to Tools >Preferences >Video, and click the Configure... button

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Nortel Networks NN10041-112 Manuel d'utilisateur Page 132