Nortel Networks BCM50 Manuel d'utilisateur Page 32
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32 Chapter 3 BCM50 Management Environment
NN40020-600NN40020-600
The applications available from the BCM50 webpage are supported on Windows XP and
Windows 2000 operating systems. Some applications, such as BCM Monitor, are also supported
on a Citrix operating system.
Table 2 Applications available on BCM50 web page
Application User Administrator
Administrator Management Tools
Element Manager N Y
Desktop Assistant Pro AE N Y
NCM for BCM N Y*
BCM Monitor N Y
CDR Clients N Y
BCM
MIBs N Y
RADIUS Dictionary
SSH Client (PuTTY) N Y
BCM Logs N Y
Contact Center Applications
Reporting for Contact Center N Y
Contact Center Reporting
Server
NY
Multimedia Contact Center N Y
IP View Softboard N Y
Digital Mobility Tools
Digital Mobility Controller N Y
Digital Mobility Service Tool N Y
Templates
Startup Profile Template N Y
Factory Default Programming
Record
NY
User Applications
Desktop Assistant Y Y
Desktop Assistant Pro Y Y
Unified Messaging Y Y
Personal Call Manager Y Y
LAN CTE Client Y Y
IP Software Phone 2050 Y Y
Mobile Voice Client 2050 Y Y
Nortel VPN Client* N Y
Nortel Developer Program
Developer Program N Y
- BCM50 Administration Guide 1
- Trademarks 2
- Task List 3
- Contents 7
- Chapter 10 11
- Chapter 11 11
- Appendix A 13
- 14 Contents 14
- Chapter 1 15
- Chapter Contents 16
- Audience 17
- Acronyms 17
- Table 1 List of acronyms 18
- Related publications 20
- How to get Help 21
- Chapter 2 23
- Main units 24
- Management Model 25
- BCM50 interfaces 28
- Protocols 29
- Chapter 3 31
- web page 32
- MIBs N Y 32
- BCM50 Administration Guide 33
- Managing Digital Mobility 34
- Monitoring BCM50: BCM Monitor 35
- Element Manager 36
- Finding Network Elements 40
- BCM50 element 41
- Closing the Element Manager 42
- Initial panel details 42
- Element Manager panels 51
- Element Manager data features 52
- Copying table information 53
- Table 7 Paste Data 54
- Rearranging table information 55
- Rearranging columns 56
- Rearranging lines 56
- Figure 8 Sort dialog box 57
- Saving programming records 58
- Figure 12 Save dialog box 61
- BCM50 feature licensing 65
- BCM50 Help system 66
- Field-level Help 68
- Context-sensitive Help 68
- The BCM50 71
- Personal computer 71
- Network folder 71
- FTP servers 71
- SFTP servers 72
- USB storage device 72
- Chapter 4 75
- Entry Policy tab 80
- Variable Table 82
- To set password expiry policy 83
- To set password history 83
- Vendor specific attributes 85
- Table 20 Privilege levels 87
- Transferring an SSH Key-Pair 89
- To transfer an SSH Key-Pair 89
- Adding a new user account 90
- To add a new user account 90
- Modifying a user account 91
- To modify a user account 91
- Deleting a user account 92
- To delete a user account 93
- Changing a user’s password 93
- To change a user’s password 93
- Creating a group 94
- To create a group 94
- Deleting a group 94
- To delete a group 94
- Modifying group privileges 94
- To modify group privileges 95
- Re-enable a locked-out user 96
- To release a locked-out user 96
- User accounts 97
- Default passwords 99
- Default groups 99
- NN40020-600NN40020-600 100
- Security access privileges 102
- CTE Appl access privileges 102
- CDR Appl access privileges 103
- PPP Access access privileges 103
- Admin access privileges 104
- Guests access privileges 105
- WAN dial in access privileges 108
- Telset access security 109
- Blocking user accounts 110
- Accounts and Privileges panel 111
- View by Accounts 114
- View by Accounts: General 116
- View by Accounts: History 117
- View by Groups 118
- View by Groups: General 118
- BCM50 security fundamentals 120
- Security audits 122
- Firewalls 123
- Security certificate 124
- Site authentication 124
- Chapter 5 125
- Chapter 6 133
- Connecting through the WAN 134
- Configuring firewall settings 134
- Adding NAT rules 134
- Configuring SNMP settings 135
- To delete an SNMP manager 138
- To add a community string 139
- To add a service access point 140
- To add a trap destination 142
- To modify a trap destination 143
- Auto-SNMP dial-out 144
- Alarm severity levels 145
- Chapter 7 147
- About BCM alarms 148
- Alarms and log files 149
- Alarm severities 149
- Administering alarms 150
- To view an alarm 151
- To acknowledge an alarm 151
- To clear the alarm log 151
- Using the Alarm Banner 152
- Using the alarm set 153
- Alarms and LEDs 154
- Using SNMP traps 155
- Configuring alarm settings 155
- List of BCM alarms 157
- Chapter 8 215
- Table 52 BCM50 Services 216
- To restart a service 218
- Chapter 9 219
- To configure monitoring mode 220
- The default is 10 KB 221
- UPS Status 223
- To access UPS Status 223
- NTP Metrics 225
- To access the NTP Metrics 226
- Telephony Metrics 227
- Viewing D-Channel information 229
- Provisioning a PRI B-channel 229
- To provision a PRI B-channel 230
- Trunk Module CSU statistics 230
- Enabling the internal CSU 231
- To enable the internal CSU 231
- Checking trunk module alarms 232
- To check the CSU alarms 232
- To check bipolar violations 232
- To check short-term alarms 233
- To check defects 233
- To view CSU Alarm History 233
- CbC limit metrics 233
- Hunt Group Metrics 235
- PSTN Fallback Metrics 237
- Table 61 PVQM support 239
- Figure 37 PVQM panel 240
- PVQM alarms 241
- To access PVQM metrics 242
- Installing BCM Monitor 246
- Connecting to a BCM50 system 246
- Static snapshots 249
- To save a static snapshot 250
- Dynamic snapshots 250
- Starting a dynamic snapshot 252
- BCM Info tab 253
- Media Card tab 254
- Voice Ports tab 255
- IP Devices tab 255
- RTP Sessions tab 256
- To log UIP data 259
- To view UIP log files 259
- To configure timeout settings 259
- To expand a UIP message 260
- To clear UIP message details 260
- Line Monitor tab 260
- To view all lines 261
- Usage Indicators tab 262
- Using statistical values 263
- To ping a device 265
- Trace Route 266
- Ethernet Activity 266
- To view Ethernet activity 267
- To reboot the BCM50 268
- Diagnostic settings 269
- Table 70 Release reasons 270
- About backups 272
- BCM50 backup file 273
- Backup destinations 274
- Performing immediate backups 275
- To view scheduled backups 282
- To modify a scheduled backup 289
- Restoring BCM50 system data 290
- Optional components 291
- Effects on the system 292
- Chapter 12 301
- Operational logs 302
- Diagnostic logs 302
- Sensitive logs 302
- Additional System Information 303
- Extracting log files 316
- Retrieval Criteria area 318
- To specify retrieval criteria 319
- Retrieval Results area 320
- Log Details area 320
- Chapter 13 323
- Applying software updates 325
- Removing software updates 338
- To remove a software update 339
- Chapter 14 341
- Using Call Detail Recording 342
- CDR Toolkit 342
- Small Site MIB 346
- Small Site Event MIB 347
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