Nortel-networks SRG50 Manuel d'utilisateur

BCM50 3.0Survivable Remote GatewayDocument Status: StandardDocument Number: NN40140-500Document Version: 02.03Date: June 2008SRG50 Configuration Guide

10 Chapter 1 Getting startedNN40140-500NN40140-500BARS Basic alternate route selectionBUID Branch user IDCDP Coordinated dialing planDDIM Digital drop

100NN40140-500NN40140-500MCDNnetwork settings 69MO Access Code Length 46MO TPS 48Modes of operation 21MOTN 48Nnetwork bandwidth management

101SRG50 Configuration GuideVoIP trunksline configuration 74MCDN network setting 69remote package 76SRG configuration 65

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Chapter 1 Getting started 11SRG50 Configuration GuideSymbols and conventions used in this guideThese symbols highlight critical information for the SR

12 Chapter 1 Getting startedNN40140-500NN40140-500These text conventions are used in this guide to indicate the information described.Related publicat

Chapter 1 Getting started 13SRG50 Configuration GuideHow to get helpThis section explains how to get help for Nortel products and services.Getting Hel

14 Chapter 1 Getting startedNN40140-500NN40140-500

15SRG50 Configuration GuideChapter 2SRG50 overviewThe SRG50 is a software application that leverages the BCM50 platform. It is optimized to provide fe

16 Chapter 2 SRG50 overviewNN40140-500NN40140-500SRG50 creationAn SRG50 is created by applying the appropriate SRG keycode to a functional BCM50 syste

Chapter 2 SRG50 overview 17SRG50 Configuration GuideSRG50 keycode activationTo create an SRG50, use Element Manager to activate the SRG keycode on a B

18 Chapter 2 SRG50 overviewNN40140-500NN40140-500To reboot the system1 In Element Manager, navigate to the Reset panel (Administration > Utilities

Chapter 2 SRG50 overview 19SRG50 Configuration GuideSupported devicesThe SRG50 Release 3.0 supports:• IP Phones 1110, 1120E, and 1140E• IP Phone 2001,

Copyright © 2006–2008 Nortel Networks, All Rights ReservedAll rights reserved.The information in this document is subject to change without notice. Th

20 Chapter 2 SRG50 overviewNN40140-500NN40140-500SRG50 terminologyThe table SRG50 terminology on page 20 identifies SRG terms that may be unfamiliar t

Chapter 2 SRG50 overview 21SRG50 Configuration GuideCoordination with the main office call serverConfiguration of the SRG branch office requires dataf

22 Chapter 2 SRG50 overviewNN40140-500NN40140-500Figure 1 Normal modeIP telephones connected at the SRG are registered with the main office call ser

Chapter 2 SRG50 overview 23SRG50 Configuration GuideLocal modeIn the event of a WAN failure or the call server at the main office becomes unavailable,

24 Chapter 2 SRG50 overviewNN40140-500NN40140-500Automatic registration with the main officeWhen configured as a branch office user set, an IP telepho

Chapter 2 SRG50 overview 25SRG50 Configuration GuideThe figure Process map for installing and configuring an SRG on page 26 provides a process map for

26 Chapter 2 SRG50 overviewNN40140-500NN40140-500Process map for installing and configuring an SRGFigure 3 Process map for installing and configurin

27SRG50 Configuration GuideChapter 3Task summaryThe task summary offers a high level, chronological review of the tasks required to configure the SRG5

28 Chapter 3 Task summaryNN40140-500NN40140-500iii) For calls coming in from the private networkConfiguration > Telephony > Dialing Plan > Pr

Chapter 3 Task summary 29SRG50 Configuration Guide3 Configure the IP telephone codec and jitter settings.Configuration > Resources > Telephony R

3SRG50 Configuration GuideTask ListGetting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

30 Chapter 3 Task summaryNN40140-500NN40140-5002 Configure VoIP trunk QoS settings.Configuration > Resources > Telephony Resources > Modules

Chapter 3 Task summary 31SRG50 Configuration GuideCall routing configuration1 Decide on the fallback scheme.Internal Reference: Fallback configuration

32 Chapter 3 Task summaryNN40140-500NN40140-500

Chapter 4 CS 1000 considerations 33SRG50 Configuration GuideChapter 4CS 1000 considerationsA Survivable Remote Gateway (SRG) extends CS 1000 features

34 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500DN (directory number)The dialable number of a telephone at the main office when it is called

Chapter 4 CS 1000 considerations 35SRG50 Configuration GuideNormal and local mode overviewNormal mode and local mode overview provides a description o

36 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500services, such as transfer, last number redial, and single key access through the PSTN to a c

Chapter 4 CS 1000 considerations 37SRG50 Configuration GuideIf the main office Signaling Server fails and an Alternate Signaling Server is available,

38 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500Virtual trunk capacityThe SRG supports a number of simultaneous calls depends on the specific

Chapter 4 CS 1000 considerations 39SRG50 Configuration GuideNetwork Bandwidth Management (NBWM)The SRG interoperates with the Network Bandwidth Manage

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40 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500Bandwidth management configuration: NBWM, ADBWM, and ACRTo configure SRG for NBWM and ADBWM1

Chapter 4 CS 1000 considerations 41SRG50 Configuration Guide3 Define a route to the main office Attendant over the PSTN.a Access the Dialing Plan - Ro

42 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500c Ensure that the DN Type is Public (Unknown).d In the External Number field, enter the NPA-N

Chapter 4 CS 1000 considerations 43SRG50 Configuration GuideTo configure Emergency Services Access1 Verify that a remote access package has been assig

44 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500CS 1000 information for the SRGIn order to redirect IP telephones and forward calls to the ma

Chapter 4 CS 1000 considerations 45SRG50 Configuration GuideH323 ID SRG* (default)*This setting must be changed.see the Networking Configuration Guide

46 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500To datafill the S1000 Main Office Settings panel1 In Element Manager, navigate to Configurati

Chapter 4 CS 1000 considerations 47SRG50 Configuration GuideIP telephones redirectionOnce an IP telephone at the SRG is configured (see IP telephones

48 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500S1000 IP Terminal Details panelElement Manager provides SRG-specific panels for recording the

Chapter 4 CS 1000 considerations 49SRG50 Configuration GuideTo enter the MOTN and BUID1 In Element Manager, navigate to Configuration > Resources &

5SRG50 Configuration GuideContentsGetting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9A

50 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500Figure 6 S1000 IP Terminal Details panelIP telephone settingsFor IP telephones that are red

Chapter 4 CS 1000 considerations 51SRG50 Configuration GuideFirmware upgradeThe redirected IP telephones at the SRG are under the control of the main

52 Chapter 4 CS 1000 considerationsNN40140-500NN40140-500

53SRG50 Configuration GuideChapter 5IP telephones setup and configurationIP telephone setup and DN configuration are described in detail in the IP Tel

54 Chapter 5 IP telephones setup and configurationNN40140-500NN40140-500There are three fields that define the password registration process (see the

Chapter 5 IP telephones setup and configuration 55SRG50 Configuration GuideLocal mode indicationWhen an IP telephone is in local mode, a message is di

56 Chapter 5 IP telephones setup and configurationNN40140-500NN40140-500Figure 8 Modules panel, IP & Application SetsTelephone (DN) records conf

Chapter 5 IP telephones setup and configuration 57SRG50 Configuration Guide5 From the Model list, select the model of telephone assigned to this DN.Fo

58 Chapter 5 IP telephones setup and configurationNN40140-500NN40140-500Figure 9 All DNs panel13 Select the Capabilities and Preferences tab.14 In t

Chapter 5 IP telephones setup and configuration 59SRG50 Configuration GuideReceived numbers configurationThe Public Received number length and the Pri

6NN40140-500NN40140-500Network Bandwidth Management (NBWM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Adaptive Network Bandwidth Ma

60 Chapter 5 IP telephones setup and configurationNN40140-500NN40140-500DHCP settings configurationTo configure DHCP settings for SRG operation1 In El

Chapter 5 IP telephones setup and configuration 61SRG50 Configuration GuideThe disadvantage of the second option is that the installer must configure

62 Chapter 5 IP telephones setup and configurationNN40140-500NN40140-500To exit Test Local Mode (and return to Normal Mode)Generally, you exit Test Lo

Chapter 5 IP telephones setup and configuration 63SRG50 Configuration Guide• Held line reminderIf set to a time, determines period between when a call

64 Chapter 5 IP telephones setup and configurationNN40140-500NN40140-500

65SRG50 Configuration GuideChapter 6Setting up the private VoIP networkTo provide SRG functionality and to take advantage of VoIP technology, a privat

66 Chapter 6 Setting up the private VoIP networkNN40140-500NN40140-500Figure 12 VoIP path for SRG operationGeneric procedures for setting up a priva

Chapter 6 Setting up the private VoIP network 67SRG50 Configuration GuideBasic parametersThe table Basic parameters on page 67 provides a record of ba

68 Chapter 6 Setting up the private VoIP networkNN40140-500NN40140-500Private dialing planFor SRG operation, either a coordinated dialing plan (CDP) o

Chapter 6 Setting up the private VoIP network 69SRG50 Configuration GuideFigure 13 Dialing Plan — Private Network panel, Private Network Settings su

7SRG50 Configuration GuideMain office information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

70 Chapter 6 Setting up the private VoIP networkNN40140-500NN40140-500Figure 14 Dialing Plan — Private Network panel, MCDN subpanelQoS settings (cod

Chapter 6 Setting up the private VoIP network 71SRG50 Configuration GuideIn Element Manager, enter QoS settings for VoIP trunks through the Telephony

72 Chapter 6 Setting up the private VoIP networkNN40140-500NN40140-500Network securityFirewall configuration for SRG is the same as for the BCM50 and

Chapter 6 Setting up the private VoIP network 73SRG50 Configuration GuideGatekeeper routingThe gatekeeper routes the calls based on an internal number

74 Chapter 6 Setting up the private VoIP networkNN40140-500NN40140-500When you set the value of the RFC2833 Dynamic Payload field, if the value is gre

Chapter 6 Setting up the private VoIP network 75SRG50 Configuration Guidec Change the schedule name (optional).In this procedure, the name SRG is used

76 Chapter 6 Setting up the private VoIP networkNN40140-500NN40140-500h In the adjacent Absorbed Length field, select the number of digits to be absor

Chapter 6 Setting up the private VoIP network 77SRG50 Configuration GuidePSTN destination codes configurationTo allow SRG telephones to dial out over

78 Chapter 6 Setting up the private VoIP networkNN40140-500NN40140-500b Assign the Normal and SRG scheduled route for the two destination codes.Main o

79SRG50 Configuration GuideChapter 7PSTN access and analog devicesSRG-specific items relevant to PSTN trunks and analog devices include:• PSTN access

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80 Chapter 7 PSTN access and analog devicesNN40140-500NN40140-500• Access to system featuresAnalog telephones do not have a Feature key. Instead, they

Chapter 7 PSTN access and analog devices 81SRG50 Configuration GuideIf you want the analog telephones to emulate local mode call functionality always,

82 Chapter 7 PSTN access and analog devicesNN40140-500NN40140-500

83SRG50 Configuration GuideChapter 8TroubleshootingPotential problems, probable causes, and suggested solutions for SRG-specific configuration and ope

84 Chapter 8 TroubleshootingNN40140-500NN40140-500IP terminal detailsThe table IP Terminal Details on page 84 summarizes the events that can be raised

Chapter 8 Troubleshooting 85SRG50 Configuration GuideProbable causes for redirection failureThe IP telephone registration to the main office call serv

86 Chapter 8 TroubleshootingNN40140-500NN40140-500• The actual IP telephone set type at the SRG does not match MOTN set type at the main office.• The

Chapter 8 Troubleshooting 87SRG50 Configuration Guide3 Click the Status tab to view the Status field. If Status displays Up, the conversion was succes

88 Chapter 8 TroubleshootingNN40140-500NN40140-500

89SRG50 Configuration GuideAppendix ATelephone features in normal and local modeThe information provided here is designed for distribution to telephon

9SRG50 Configuration GuideChapter 1Getting startedAbout this guideThe SRG50 Configuration Guide describes how to install, configure, and maintain the

90 Telephone features in normal and local modeNN40140-500NN40140-500• IP Phone 1120E in Local mode on page 91• IP Phone 1140E in Local mode on page 91

Telephone features in normal and local mode 91SRG50 Configuration GuideIP Phone 1120E in Local modeIP Phone 1140E in Local modeAutodials voice mail th

92 Telephone features in normal and local modeNN40140-500NN40140-500IP Phone 2001 in Local modeIP Phone 2002 in Local modeDN: 345 Local modeAug 6 9:43

Telephone features in normal and local mode 93SRG50 Configuration GuideIP Phone 2004 in Local modeIP Phone 2007 in Local mode Aug 6 9:43 Local ModeTra

94 Telephone features in normal and local modeNN40140-500NN40140-500IP Phone 2033 in Local modeActivate Test in Local Autodials voice mail through Pro

Telephone features in normal and local mode 95SRG50 Configuration GuideIP 2050 Softphone in Local ModeATA extension featuresAnalog telephones can be c

96 Telephone features in normal and local modeNN40140-500NN40140-500Call Forward(external system)LINK *4 <dialed #> LINK 2LINK #4 Pause LINK *7

97SRG50 Configuration GuideGlossaryBDPBoth Dialing Plans.A dialing plan option that is supported on the main office only. The SRG supports CDP or UDP

98 GlossaryNN40140-500NN40140-500main office, main office call serverThe system that provides telephony services to redirected SRG IP telephones in no

99SRG50 Configuration GuideIndexAadaptive network bandwidth management 39alarm set 63, 87alternative call routing 39analog devices 79BBandwidt