Nortel-networks NN43001-106 Manuel d'utilisateur

Nortel Communication Server 1000Features and Services - Book 1of 6 (A to B)NN43001-106.

10 ContentsFeature operation 124AC15 Recall: Timed Reminder Recall 125Contents 125Feature description 125Operating parameters 125Feature interactions

100 2 Mbps Digital Trunk Interface Enhancements64 Kbit Alarm Indication Signal HandlingThis enhancement adds the 64 Kbit Alarm Indication Signal (AIS)

Feature description 101Outgoing Central Office Trunk (COT) callIf the destination has not answered, no action is taken when entering analarm state. If

102 2 Mbps Digital Trunk Interface Enhancements•The overload process is able to recognize the channel causing theoverload when the case arises.Operati

Feature operation 103Feature operationNo specific operating procedures are required to use this feature.Nortel Communication Server 1000Features and Se

104 2 Mbps Digital Trunk Interface EnhancementsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardR

1052500 Telephone FeaturesContentsThis section contains infor mation on the following topics:"Feature description" (page 105)"Operating

106 2500 Telephone FeaturesFeature interactions500 Telephone FeaturesWhen 500 Set Dial Access to Features (SS5) package 73 is equipped,2500-type telep

Feature operation 107Prompt Response DescriptionSSU xxxx System Speed Call User and list number.Enter X SSU to remove.PHD Allow Permanent Hold.Enter X

108 2500 Telephone Features3Hang up to complete the activation.—End—To deactivate Call Forward, follow these steps:Step Action1Lift the handset and di

Feature operation 109Step Action1Lift the handset and dial #1. You hear dial tone.2Dial the DN where you want calls to be forwarded. The dial tonedisa

Contents 11Digit Display 138Redirection 138Speed CallNetwork Speed Call 138Feature packaging 139Feature implementation 139Task summary list 139Feature

110 2500 Telephone Features2Dial the Speed Call code (0-999), followed by the new telephonenumber. The new number automatically replaces the old one.

Feature operation 111—End—Permanent HoldTo activate Permanent Hold while on a call, follow these steps:Step Action1Flash the switchhook. You hear dial

112 2500 Telephone FeaturesNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2

113500 Telephone FeaturesContentsThis section contains infor mation on the following topics:"Feature description" (page 113)"Operating

114 500 Telephone FeaturesFeature interactions2500 telephone featuresWhen Special Service for 2500 Sets (SS25) package 18 is equipped, 2500telephones

Feature operation 1152Dial the DN to where you want your calls forwarded.3Hang up.—End—To cancel forwarding, follow these steps:Step Action1Lift the h

116 500 Telephone FeaturesTo remove an entry in a Speed Call list, follow these steps:Step Action1Lift the handset and dial SPRE + 75. You hear dial t

Feature operation 117Step Action1Flash the switchhook. You hear dial tone.2Dial SPRE + 77.3Hang up.—End—The call remains on hold until you lift the ha

118 500 Telephone FeaturesNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 20

119500/2500 Line DisconnectContentsThis section contains infor mation on the following topics:"Feature description" (page 119)"Operatin

12 ContentsAccess Restrictions 153Contents 153Feature description 153Class of Service restrictions 154Code Restriction 158Trunk Group Access Restricti

120 500/2500 Line Disconnect•an internal DN places an outgoing call on a trunk with disconnectsupervision, then transfers the call to the LDTA port an

Operating parameters 121Figure 2Outgoing call disconnect function when 500/2500 line disconnect feature is configured500/2500 Line Disconnect for Outgo

122 500/2500 Line Disconnect500/2500 Line Disconnect for Outgoing CallsThis feature only works with internal calls or with trunks that providedisconne

Feature packaging 123Call Forward All CallsCall Forward No AnswerCall Forward BusyCall Forward by Call TypeThe 500/2500 Line Disconnect for Outgoing C

124 500/2500 Line DisconnectFeature implementationTask summary listThe following is a summary of the tasks in this section:1. "LD 10 – Allow Line

125AC15 Recall: Timed Reminder RecallContentsThis section contains infor mation on the following topics:"Feature description" (page 125)&quo

126 AC15 Recall: Timed Reminder RecallNight Service must be activated, the original call must be an external call,and International Supplementary Feat

Feature interactions 127Attendant ConsoleThe Incoming Call Indicator (ICI) can be configured to work with this feature.When there is a recall, the ICI

128 AC15 Recall: Timed Reminder RecallIf an established call is extended over a trunk to initiate a conference call,this conference call cannot be set

Feature implementation 129Series CallsSeries Calls cause a source call that has been extended to a localdestination party to be recalled to the attend

Contents 13Feature interactions 179Feature packaging 179Feature implementation 180Feature operation 180Alternative Loss Plan for China 181Contents 181

130 AC15 Recall: Timed Reminder RecallPrompt Response DescriptionTYPE RDB Route Data Block.CUSTxxCustomer number, as defined in LD 15ROUT Route number

Feature operation 131Attendant as a controlling partyStep Action1A call is established on the source side of the attendant. The lampsdisplays appear a

132 AC15 Recall: Timed Reminder Recall—End—Answer a RecallAttendantStep Action1The recall rings the attendant. The original call is put on the sources

Feature operation 133Night DN or Central Answering Position (Small System)A Central Answering Position (CAP) is used as an alternative to an attendant

134 AC15 Recall: Timed Reminder RecallNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

135AC15 Recall: Transfer from Meridian 1ContentsThis section contains infor mation on the following topics:"Feature description" (page 135)&

136 AC15 Recall: Transfer from Meridian 1call to party Y is placed that connects party Z with party Y. A release signalis sent when party Z completes

Feature interactions 137Transfer chaining is not possible. There is no way to know if party X orparty Y has gone on-hook once a trunk has been split.

138 AC15 Recall: Transfer from Meridian 1Last Number RedialAutodial and Last Number Redial are supported with the AC15 Recall:Transfer from Meridian 1

Feature implementation 139Network Speed CallSpeed Call and Network Speed Call are supported with the AC15 Recall:Transfer from Meridian 1 on the first

14 ContentsAttendant Supervisory Console 198Automatic Wake Up 198Call Forward No Answer/Flexible Call Forward No Answer 198Call Hold, Deluxe 198Consol

140 AC15 Recall: Transfer from Meridian 1Prompt Response Description...EEST NO End-to-End Signaling Tone to originating party.LD 16 - Define the route

Feature operation 141Prompt Response Description0-127 1-4000Range for Small System, Media Gateway 1000B, and MediaGateway 1000T.SIGL WR4 AC15 signalin

142 AC15 Recall: Transfer from Meridian 1Nortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease

143AC15 Recall: Transfer from NorstarContentsThis section contains infor mation on the following topics:"Feature description" (page 143)&quo

144 AC15 Recall: Transfer from Norstaron the analysis of the received digits. Subsequent recall signals are usedby Party Z to toggle between Party X (

Feature interactions 145AC15 Recall: Timed Reminder RecallA transfer performed by an AC15 trunk using the Transfer from Norstarfeature to another AC15

146 AC15 Recall: Transfer from NorstarIt is possible, with this feature, to define an initial connection record (Qrecord) for incoming calls. The Q rec

Feature interactions 147Digital Private Network Signaling System 1 (DPNSS1) RouteOptimizationIf the call is the active call at the originating exchang

148 AC15 Recall: Transfer from NorstarMusicA party put on hold by an AC15 trunk hears music if Music is configured.Periodic Pulse MeteringIf Party Z (o

Feature implementation 1493. "LD 14 – Define an AC15 TIE trunk." (page 150)LD 15 - Define the access denied intercept treatment.Prompt Respons

Contents 15Attendant Forward No Answer 216Attendant Interpositional Transfer 216Attendant Overflow Position 217Attendant Recall 217Automatic Call Distr

150 AC15 Recall: Transfer from NorstarPrompt Response DescriptionDLTN YES Dialtone provided by the system to the far-end switch.TRRL YES AC15 Recall:

Feature operation 151Toggling during the three-party phaseIf Z toggles (Norstar sends a recall signal) while calls with both X and Y areestablished, t

152 AC15 Recall: Transfer from NorstarNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

153Access RestrictionsContentsThis section contains infor mation on the following topics:"Feature description" (page 153)"Operating par

154 Access Restrictionstrunk access codes are dialed and New Flexible Code Restriction tablesare programmed.If any restrictions are detected when a ca

Feature description 155•FR1— allowed to originate and receive internal calls— allowed access to TIE and CCSA networks— denied access to and from the e

156 Access RestrictionsThe assignment of Incoming Call Indicator (ICI) keys allows the attendant torecognize which calls are fully restricted:•DF0 = c

Feature description 157•allowed access to toll calls on CO/FX/WATS trunks placed using BARSor NARS or CDP access codes. NFCR tables, if programmed on

158 Access RestrictionsUNRCTD/CUNTLDSREFRE FR1 FR2Outgoingtoll trunkcalls (0 or1+ on COTor FX)Yes No directaccessYes, if usingBARS/NARSNodirectaccessY

Feature description 159Special numbers 01, 011, 411, 611, 800, and 911 are allowed by default.These special numbers, however, can be restricted in the

16 ContentsFeature packaging 231Feature implementation 231Task summary list 231Feature operation 233Attendant Break-In 235Contents 235Feature descript

160 Access RestrictionsThe following example further explains Trunk Group Access Restrictions.Assume a customer has seven trunk routes:TGARAccess deni

Operating parameters 161•1 (cannot access trunk routes 0 through 6)•2 (cannot access trunk routes 2 through 5)•3 (cannot access trunk routes 3 through

162 Access RestrictionsAccess Restrictions are applied through service change overlay programs.Access to telephone and trunk features is denied in the

Feature interactions 163redirected call from the receiving node to the requesting node. This meansthat there are no limitations added to the access re

164 Access RestrictionsTrunk BarringTrunk Barring is at the top of the hierarchy for Access Restrictions.Virtual Network ServicesAny VNS call is subje

Feature implementation 165Prompt Response DescriptionTN Terminal Numberl s c u Format for Large System and CS 1000E system,where l = loop, s = shelf,

166 Access RestrictionsPrompt Response DescriptionISA Integrated Services Access trunk.CSA Common Control Management Access Line.TN Terminal Numberl s

Feature implementation 167Prompt Response DescriptionTGAR 0-(1)-31 Trunk Group Access Restriction.The default of 1 automatically blocks direct access.

168 Access RestrictionsPrompt Response DescriptionTYPE PARM System Parameters...FRPT (NEFR) OLFR (Deny) allow incoming trunk calls to telephones with

Feature operation 169Prompt Response Description0-127Range for Small System, Media Gateway 1000B, and MediaGateway 1000T.OABSxxxOutgoing digits (0-9)

Contents 17Priority Override 240Override, Enhanced 240Periodic Camp-on Tone 240Semi-Automatic Camp-On 240Source Included when Attendant Dials 240Trunk

170 Access RestrictionsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007C

171Activity Codes for Not Ready StateContentsThis section contains infor mation on the following topics:"Feature description" (page 171)&quo

172 Activity Codes for Not Ready StateThe Activity entry key and Activity key lamp are not affected if the Programkey, the Display key, volume up/down

Feature implementation 173Feature implementationTask summary listThe following is a summary of the tasks in this section:1. "LD 11– Define an Acti

174 Activity Codes for Not Ready StateFeature operationTo enter an Activity Code in the Not Ready State:Step Action1Press the Not Ready key. The Not R

Feature operation 175—End—Nortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 20

176 Activity Codes for Not Ready StateNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

177Alarm ManagementThe Alarm Management feature enhances and updates system operations,administration, and maintenance. Alarm Management provides over

178 Alarm ManagementNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copy

179Alternative Conference Pad LevelsContentsThis section contains infor mation on the following topics:"Feature description" (page 179)"

18 ContentsOperating parameters 253Feature interactions 253Feature packaging 253Feature implementation 254Feature operation 254Attendant Break-In with

180 Alternative Conference Pad LevelsFeature implementationLD 15 - The value of the conference pad selection must be specified.Prompt Response Descript

181Alternative Loss Plan for ChinaContentsThis section contains infor mation on the following topics:"Feature description" (page 181)"O

182 Alternative Loss Plan for China5-7 – Not usedOperating parametersThere are no operating parameters associated with this feature.Feature interactio

183Alternative Loss PlanContentsThis section contains infor mation on the following topics:"Feature description" (page 183)"Operating p

184 Alternative Loss PlanFeature interactionsB34 Codec Static Loss Plan DownloadingThe alternative loss plan tables must be enlarged as the default ta

Feature operation 185Prompt Response Description...- APAD (0) 1 (2 - 7) Alternative Pad Matrix.0 = None1 = Australia4 = China2, 3 and 5-7 = Future usa

186 Alternative Loss PlanNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 200

187Alternative Routing for DID/DDDContentsThis section contains infor mation on the following topics:"Feature description" (page 187)"O

188 Alternative Routing for DID/DDDIf a match is found, the following call treatments can occur:•If the number is recognized as an ARRN, Route Selecti

Feature implementation 189Feature interactionsWhen Special Numbers (SPN) are used in private network calls, all privatenetwork features are supported.

Contents 19Uninterrupted Line Connections 269Feature packaging 270Feature implementation 270Task summary list 270Feature operation 271Attendant Call S

190 Alternative Routing for DID/DDDPrompt Response Description- - ARRNxxRespond to the ARRN prompt with the Alternate RoutingRemote Number (up to five

191Application Module LinkThe Application Module Link (AML) provides supervisory and controlfunctions for the link that allows host computers and othe

192 Application Module LinkNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2

193Application ModuleThe Application Module (AM), previously known as the Meridian LinkModule, is an application processor providing an interface betw

194 Application ModuleNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Co

195Attendant AdministrationContentsThis section contains infor mation on the following topics:"Feature Description" (page 195)"Operatin

196 Attendant AdministrationThe following features can be changed by Attendant Administration (anyfeature not included in the list cannot be modified o

Feature Interactions 197Attempting to change a telephone that is busy is not allowed. A busytelephone is defined as a telephone with any active or held

198 Attendant Administration•Room Status•Station Specific Authorization Code•User Selectable Call RedirectionAttendant ConsolesIt is not necessary to h

Feature Interactions 199End-to-End SignalingWhile in the Attendant Administration mode, pressing the AttendantEnd-to-End Signaling key is ignored.Hot

Document status: StandardDocument version: 01.04Document date: 27 July 2007Copyright © 2007, Nortel NetworksAll RightsReserved.Sourced in CanadaThe in

20 Contents284Operating parameters 288Feature interactions 288Feature packaging 288Feature implementation 289Task summary list 289Feature operation 29

200 Attendant AdministrationPhantom Terminal Numbers (TNs)The Attendant Administration feature does not support Phantom TNs.Phantom DNs cannot be confi

Feature Operation 201CUSTxxCustomer number, as defined in LD 15TN Terminal Numberl s c u Format for Large System and CS 1000E system, where l =loop, s

202 Attendant AdministrationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July

203Attendant Alternative AnsweringContentsThis section contains infor mation on the following topics:"Feature description" (page 203)"O

204 Attendant Alternative Answeringtelephone’s features, independent of the attendant. It is possible thatthe DN rung is not be the AAA DN.3. After th

Operating parameters 205For an unanswered call presented to a busy AAA DN, treatment is definedby the features enabled for that customer and the AAA DN

206 Attendant Alternative AnsweringFeature interactionsAttendant Overflow PositionThe Attendant Overflow Position (AOP) DN handles calls from the attend

Feature implementation 207If the remote CAS attendant presses the CAS key while a call is beingpresented, the presented call is subject to AAA timing

208 Attendant Alternative Answering2. "LD 12 – Define the AAA DN for each attendant console affected."(page 208)LD 15 - Configure the Attendan

209Attendant and Network-Wide RemoteCall ForwardThis modification to the Remote Call Forward (RCFW) feature allows a userto program a Call Forward Dire

Contents 21Attendant Incoming Call Indicators 303Contents 303Feature description 303Operating parameters 304Feature interactions 304Attendant Call Sel

210 Attendant and Network-Wide Remote Call ForwardNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 Standa

211Attendant AnnouncementContentsThis section contains infor mation on the following topics:"Feature description" (page 211)"Operating

212 Attendant AnnouncementConfigure the following announcement types in LD 56:•Announcement when terminating to the Attendant (ANAT)When a call is dial

Feature description 213Type of callCall destinationAnnouncementreceivedCall Forward Busy treatment (CFB) Attendant, attendant queue, or nightstationAN

214 Attendant AnnouncementRAN trunk interface announcementsAttendant announcements can be provided by existing RAN trunks.To ensure that callers hear

Feature description 215If the Alternative Attendant Announcement treatment is used with CallRedirection by Time of Day or Call Redirection by Day of W

216 Attendant AnnouncementWith Call Answer Forced, an answer is provided in the following cases:•a call terminates to the attendant, attendant queue o

Feature interactions 217Attendant Overflow PositionIf a call is presented to the attendant while receiving an announcementand the call is then forwarde

218 Attendant AnnouncementCall Redirection by Day of WeekFor Call Redirection by Time of Day and Call Redirection by Day of Week, itis possible to con

Feature implementation 219Feature packagingThe Attendant Announcement feature introduces Attendant Announcement(AANN) package 384.This feature also re

22 ContentsAttendant Recall 316Attendant Timed RecallAutomatic Timed Reminders 316Automatic Call Distribution 316Automatic Wake Up 316Call Forward All

220 Attendant AnnouncementAnnouncements provided by XCT/TDS tone serviceLD 56 - Configure the Attendant Announcement table.Prompt Response DescriptionR

Feature implementation 221Prompt Response Description- ANSRaaaAnnouncement when Slow Answer Recall, where:aaa = SRC1 - SRC8 source entry of the approp

222 Attendant AnnouncementPrompt Response DescriptionTYPE FTC Flexible tone and cadences.TABL0-31Define tone table number...SRC YES Source.SRC1 Sourc

Feature implementation 223Prompt Response DescriptionSRC4 Source that indicates announcement channel of the hardware,where: xx = (0)-255.- TDSH- XTON-

224 Attendant AnnouncementPrompt Response Description--AATBxxAnnouncement Profile Table for Alternative Announcement,where:xx = 0-31This number should

Feature implementation 225Prompt Response Description0-511Range for Large System and CS 1000E system.0-128Range for Small System and Media Gateway 100

226 Attendant AnnouncementPrompt Response Description- ANFAaaaAnnouncement when Call Forward No Answer to Attendant,where:aaa = R000 - R511 announceme

Feature implementation 227Prompt Response DescriptionLD 16 - Configure Route Data Block for Attendant Announcement.Prompt Response DescriptionREQ NEWCH

228 Attendant AnnouncementPrompt Response Description--AATBxxAnnouncement Profile Table for Alternative Announcement,where:xx = 0-31This number should

229Attendant Barge-InContentsThis section contains infor mation on the following topics:"Feature description" (page 229)"Operating para

Contents 23Night Service Enhancements 324Recall to Same Attendant 324Series Call 324Feature packaging 324Feature implementation 325Feature operation 3

230 Attendant Barge-InFeature interactionsAutomatic RedialAttendant Barge In is not allowed to a trunk that is currently used for theAutomatic Redial

Feature implementation 231Intercept Computer Dial from Directory - Pre-dial OperationsIt is possible for an attendant to Barge-in, in the following ma

232 Attendant Barge-InPrompt Response DescriptioncuFormat for Small System and Media Gateway 1000B wherec = card and u = unit.KEY 1 BIN Add a Barge-In

Feature operation 233Feature operationTo establish a connection on a trunk, follow these steps:Step Action1Select an idle loop key.2Press Barge-In.3Di

234 Attendant Barge-InNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Co

235Attendant Break-InContentsThis section contains infor mation on the following topics:"Feature description" (page 235)"Operating para

236 Attendant Break-In3Extend the incoming call to the previously busy DN as soon as theother parties disconnect.—End—By using the Break-In key before

Feature interactions 237If a Break-in attempt is made for an Attendant Blocking of DN call, theBreak-in attempt will be considered to be temporarily d

238 Attendant Break-InCall Forward, Break-In and Hunt Internal and External Network WideIf the Internal/External definition in LD 15 is set to YES, a c

Feature interactions 239Digit DisplayDuring Attendant Break-In, the Attendant Console Digit Display shows theDN of the incoming call and the destinati

24 ContentsAutomatic Hold 334Call Detail Recording (CDR) on Multiple Call Transfer 335With PPM 335Without PPM 335Intercept Computer Dial from Director

240 Attendant Break-InMultiple Appearance Directory Number Redirection PrimeThe attendant may get a busy tone if all the telephones with the requiredD

Feature operation 241Trunk BarringTrunk Barring does not result in intercept treatment for Toll OperatorBreak-In.Feature packagingAttendant Break-In (

242 Attendant Break-In6After the other parties disconnect, the attendant extends theincoming call to the destination DN.—End—Pre-Dial Break-InFor pre-

Feature operation 243•whether the attendant pressed the Break-In key before or after dialingthe destination DNTable 8Attendant console break-in states

244 Attendant Break-InNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Co

245Attendant Break-In Busy Indication andPreventionContentsThis section contains infor mation on the following topics:"Feature description"

246 Attendant Break-In Busy Indication and Prevention2 = Station is busy on an internal call, or station is busy on an on-net call.3 = Station is busy

Feature operation 247Feature implementationLD 15 - Define break-in Indication and Prevention options.Prompt Response DescriptionREQ: NEWCHGAdd new data

248 Attendant Break-In Busy Indication and PreventionNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 Sta

249Attendant Break-In to Inquiry CallsContentsThis section contains infor mation on the following topics:"Feature description" (page 249)&qu

Contents 25Attendant Supervisory Console 347Contents 347Feature description 347Attendant Status Display 347Attendant Status using Lamp Field Array 348

250 Attendant Break-In to Inquiry CallsTo release from the Break-In conference, the attendant presses either theRLS SRC key (to release from source) o

Feature interactions 251•BKIS will give either overflow, transfer to attendant, or disconnecttreatment to analog (500/2500 type) telephones or trunks.

252 Attendant Break-In to Inquiry CallsMisoperation During Transfer/InquiryBreak-In to Inquiry Calls takes precedence over Misoperation DuringTransfer

253Attendant Break-In to Lockout SetDeniedContentsThis section contains infor mation on the following topics:"Feature description" (page 253

254 Attendant Break-In to Lockout Set DeniedFeature implementationLD 15 - Allow or deny the Break-In to Line Lockout Set feature:Prompt Response Descr

255Attendant Break-In with SecrecyContentsThis section contains infor mation on the following topics:"Feature description" (page 255)"O

256 Attendant Break-In with SecrecyIn an MCDN ISDN environment, BKIS is an enhancement of NetworkAttendant Service (NAS) Break-In (BKI). Please refer

Feature packaging 257•BKIS will give either overflow, transfer to attendant, or disconnecttreatment to analog (500/2500 type) telephones or trunks. Pro

258 Attendant Break-In with Secrecy•In an MCDN ISDN environment, ISDN Basic (ISDN) package 145, ISDNSupplementary Features (ISDNS) package 161, and Ne

Feature operation 259Prompt Response DescriptionxxxyyyAll Other Cases, where:xxx is for internal calls and yyy or ATN is for external calls.AAR AAR Th

26 ContentsFeature interactions 362Automatic Line Selection 362Call Hold, Permanent 362On Hold on Loudspeaker 362Tones and Cadences 362Feature packagi

260 Attendant Break-In with SecrecyAttendant presses Release Destination key The attendant may pressthe RLS DEST key to release the call. This action

Feature operation 261wanted par ty A. The BKI indicator is off. If Camp-on or Call Waiting is notavailable, the operation of the RLS key causes secrec

262 Attendant Break-In with SecrecyAOCS set to DIS for party C If AOCS is set to DIS for party C, then Cis disconnected and party B is re-rung by the

Feature operation 263Break-In to a conferenceParty A (either internal or external) calls the attendant, the attendant callsparty B who is involved in

264 Attendant Break-In with SecrecyTable 9 "Summary of possible Break-In situations and indications" (page264) is a summary of possible Brea

Feature operation 265Table 10 "Summary of possible Break-In situations and actions" (page 265)is a summary of possible Break-In situations a

266 Attendant Break-In with SecrecyNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 2

267Attendant Busy VerifyContentsThis section contains infor mation on the following topics:"Feature description" (page 267)"Operating p

268 Attendant Busy VerifyIf equipped, the Busy Verify key must be assigned to key 0 of the consoleflexible feature strip.Feature interactionsAttendant

Feature interactions 269If an attendant is monitoring a DN, a second attendant defined for thesame customer will be blocked from Busy Verifying any par

Contents 27China Number 1 Signaling Enhancements 375Dial Intercom 375Direct Private Network Access 375Flexible Hot LineEnhanced Hot Line 375Intercept

270 Attendant Busy VerifyFeature packagingAttendant Busy Verify is included in base system software.Feature implementationTask summary listThe followi

Feature operation 271Prompt Response DescriptioncuFormat for Small System and Media Gateway 1000B wherec = card and u = unit.CLS (WTA) WTD Allow or de

272 Attendant Busy VerifyPossible results are the following:•silence (DN is idle and working)•conversation (DN is busy and working)•fast busy (station

273Attendant Call SelectionContentsThis section contains infor mation on the following topics:"Feature description" (page 273)"Operatin

274 Attendant Call SelectionOperating parametersThe maximum number of ICI lamps per attendant console is 20. All consolesassociated with a customer ha

275Attendant Calls Waiting IndicationContentsThis section contains infor mation on the following topics:"Feature description" (page 275)&quo

276 Attendant Calls Waiting IndicationIf the threshold has been exceeded and the Call Waiting indicator is flashing,it changes to steadily lit when the

Feature operation 277Prompt Response Description(NO) YES (Disable) enable a buzz to the attendant when either the CWCLor CWTM thresholds are exceeded.

278 Attendant Calls Waiting IndicationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

279Attendant Clearing during Night ServiceContentsThis section contains infor mation on the following topics:"Feature description" (page 279

28 ContentsHot Line 390Message Center 390Feature packaging 390Feature implementation 390Task summary list 390Feature operation 391Automatic Call Distr

280 Attendant Clearing during Night ServiceOperating parametersAttendant Clearing during Night Service is offered as part of the Multi-PartyOperations

Feature operation 281LD 15 – Configure the Attendant Cleaning during Night Service featureat the ACNS prompt.LD 15 - Configure the Attendant Cleaning du

282 Attendant Clearing during Night ServiceEstablished CallsSingle Party CallBoth the incoming or outgoing single party call, (not associated with ano

283Attendant ConsolesContentsThis section contains infor mation on the following topics:"Feature description" (page 283)"Operating para

284 Attendant ConsolesThe M2250 attendant console is a Digital console with a 4-line, 40-characterwide alphanumeric Liquid Crystal Display. The consol

Feature description 285Vertical keystrip 2This keystrip is used for Incoming Call Indicator keys. The Incoming CallIndicators (ICIs) identify the type

286 Attendant ConsolesKey Mnemonic Meaning00-19MWC Attendant Message Center00-19RLL Recall00-19Rxxx Route numberVertical keystrip 3This keystrip inclu

Feature description 287Signal Source and Destination – Allows the attendant to recall eitherparty to a call held on the console.Exclude Destination –

288 Attendant ConsolesKey Mnemonic Meaning00-09PRG Attendant Administration00-09PRK Call Park00-09RDL Stored Number Redial00-09RTC Routing Control00-0

Feature implementation 289Calling Party Name Display (CPND) package 95 includes Attendant CPNDand requires Digit Display (DDSP) package 19.M2250 Atten

Contents 29Individual Hold Enhancement 401Lamp Status 402Last Number Redial (LNR) 402Music on Hold 402No Hold Conference 402Voice Call 402Feature pack

290 Attendant ConsolesPrompt Response Description- NIT3xxx…xThird Night Service DN.- TIM3 hh mm Hour and minute for third Night Service DN.- NIT4xxx…x

Feature implementation 291Prompt Response Description- AQTT 0-(30)-255 Attendant queue timing threshold in seconds.TYPE: ATT_DATA Attendant console op

292 Attendant ConsolesPrompt Response DescriptionANUM1-63Attendant number (1-63).SSU0-4095System Speed Call user list number.ICDR (ICDD) ICDA (Deny) a

293Attendant DelayContentsThis section contains infor mation on the following topics:"Feature description" (page 293)"Operating paramet

294 Attendant DelayOperating parametersIf Night Service, Attendant Overflow Position, Position Busy, or AttendantAlternate Answering are active, calls

295Attendant Display of Speed Call orAutodialContentsThis section contains infor mation on the following topics:"Feature description" (page

296 Attendant Display of Speed Call or AutodialFeature implementationNo specific implementation procedures are required to use this feature.Feature ope

297Attendant Forward No AnswerContentsThis section contains infor mation on the following topics:"Feature description" (page 297)"Opera

298 Attendant Forward No Answerbetween when the two timers expire. The AFNT timer can be set betweentwo and 126 seconds. The AFBT timer cannot be set

Feature interactions 299•If an attendant-extended call is answered on a telephone during a slowanswer recall to the attendant•If a call waiting call i

3Revision HistoryJuly 2007Standard 01.04. This document is up-issued for CR Q01692113 (revisingthe 500 Telephone Features and Bandwidth Management Sup

30 ContentsNew Flexible Code Restriction 424Trunk Optimization 424Feature packaging 424Feature implementation 425Task summary list 425Feature operatio

300 Attendant Forward No AnswerMulti-party Operations - Recovery of Misoperation during Call TransferMulti-Party Operations – Recovery of Misoperation

Feature implementation 301Feature implementationLD 15 - Modify data for each customer member to be configured.Prompt Response DescriptionREQ: NEWCHGAdd

302 Attendant Forward No AnswerPrompt Response Description- NFNA (0)-63 Night Forward No Answer ring cycles (prompted if OPT =DNCA).The number of time

303Attendant Incoming Call IndicatorsContentsThis section contains infor mation on the following topics:"Feature description" (page 303)&quo

304 Attendant Incoming Call IndicatorsThree lamp states are associated with each Incoming Call Indicator key(See Table 16 "Key lamp states associ

Feature operation 305Feature implementationLD 15 - Assign ICI keys for attendant consoles.Prompt Response DescriptionREQ: CHG Change existing data.TYP

306 Attendant Incoming Call IndicatorsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

307Attendant Interpositional TransferContentsThis section contains infor mation on the following topics:"Feature description" (page 307)&quo

308 Attendant Interpositional TransferInterworkingThe Attendant Overflow Position feature is supported in a UDP DPNSS1network. An attendant can call or

Feature operation 309Step Action1The Call Waiting indicator lights; there are no audible tones. Pressthe Position Busy key to take the console out of

Contents 31Call Detail Recording 436Calling Party Privacy 437Digit Display 437Directory Number - Multiple Appearance 437Enhanced Hot Line 437Last Numb

310 Attendant Interpositional TransferNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

311Attendant LockoutContentsThis section contains infor mation on the following topics:"Feature description" (page 311)"Operating param

312 Attendant LockoutFeature packagingThis feature is included in base system software.Feature implementationLD 15 - Allow/deny Lockout for attendant

313Attendant Overflow PositionContentsThis section contains infor mation on the following topics:"Feature description" (page 313)"Operat

314 Attendant Overflow PositionWhen the last attendant console is put into Position Busy or disabled, thesystem does not go into Night Service if an AO

Operating parameters 315•The status of the AOP Busy key remains unchanged through a systeminitialization but is deactivated if a system reload occurs.

316 Attendant Overflow PositionAOP DN is FR2, an external Public Exchange network call will notbe rerouted to the AOP DN because it is prohibited by th

Feature interactions 317Call Forward, Internal CallsIf Attendant Overflow redirects an internal call to a telephone that is InternalCall Forward active

318 Attendant Overflow PositionMake Set BusyIf a telephone that is the only idle AOP DN has MSB activated, calls willnot overflow.If the AOP DN is a mul

Feature implementation 319Deactivating the AOP Busy key after the system has been placed in NightService does not affect the Night Service feature.Nig

32 ContentsNight Key for Direct Inward Dialing Digit Manipulation 448Power Fail Transfer 448Feature packaging 448Feature implementation 448Task summar

320 Attendant Overflow Position3. LD 10 – Add/change an Attendant Overflow Position DN on an analog(500/2500 type) telephone.LD 15 - Assign/change an At

Feature operation 321Feature operationAttendant Overflow Position calls will be rerouted to all appearances of theAOP DN as long as the following condi

322 Attendant Overflow PositionNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 Jul

323Attendant Position BusyContentsThis section contains infor mation on the following topics:"Feature description" (page 323)"Operating

324 Attendant Position BusyDepartmental Listed Directory NumberIf all attendant consoles in an LDN group are in a Position Busy state, callsto that LD

Feature operation 325Feature implementationThere are no specific implementation procedures for this feature.Feature operationIn a multi-console environ

326 Attendant Position BusyNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2

327Attendant RecallContentsThis section contains infor mation on the following topics:"Feature description" (page 327)"Operating parame

328 Attendant RecallFeature interactionsAttendant Alternative AnsweringUnder Attendant Recall conditions, the initiator of the recall rings thedestina

Feature interactions 329Attendant Recall using Call Transfer or Conference displays the recallingparty’s DN and CPND information on the attendant’s so

Contents 33Night Service 465Pretranslation 465Room Status 465Feature packaging 465Feature implementation 466Task summary list 466Feature operation 472

330 Attendant RecallSecrecy EnhancementThe source and destination parties cannot be joined together on theattendants conference bridge if Attendant Br

Feature operation 331Prompt Response DescriptioncuFormat for Small System and Media Gateway 1000B wherec = card and u = unit.CLS (XFD), XFA (Deny) all

332 Attendant Recall3When you hang up, the other party remains connected to theattendant.—End—To contact an attendant dur ing a call (analog (500/2500

333Attendant Recall with SplittingContentsThis section contains infor mation on the following topics:"Feature description" (page 333)"O

334 Attendant Recall with SplittingIt is important to note that this enhancement applies to calls transferredto the attendant using Attendant Recall a

Feature interactions 335Call Detail Recording (CDR) on Multiple Call TransferWith PPMWhenever a PPM call is transferred, the pulses accumulated agains

336 Attendant Recall with SplittingFeature packagingAttendant Recall with Splitting requires International SupplementaryFeatures (SUPP) package 131.Fe

Feature operation 337•The controlling party is presented at the attendant console as adestination, and the Destination indicator stays on steadily.•Th

338 Attendant Recall with Splittingcall, the call to the attendant to be canceled, the DN indicator to turnon steadily.By pressing the Release key or

Feature operation 339Operation is not allowed after the attendant answers the recall. Thetransferring party cannot drop from the call in this case unt

34 ContentsOperating parameters 489Feature interactions 489Mixed DNs 489Feature packaging 490Feature implementation 490Feature operation 490B34 Codec

340 Attendant Recall with SplittingNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 2

341Attendant SecrecyContentsThis section contains infor mation on the following topics:"Feature description" (page 341)"Operating param

342 Attendant SecrecyAttendant RecallAttendant Secrecy does not apply on an attendant recall or when theattendant reenters a call held on a Loop key.

Feature operation 343Feature implementationLD 15 - Allow/deny Attendant Secrecy for a customer.Prompt Response DescriptionREQ: CHG Change existing dat

344 Attendant SecrecyNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Cop

345Attendant SplittingContentsThis section contains infor mation on the following topics:"Feature description" (page 345)"Operating par

346 Attendant SplittingFeature packagingThis feature is included in base system software.Feature implementationThere are no specific implementation pro

347Attendant Supervisory ConsoleContentsThis section contains infor mation on the following topics:"Feature description" (page 347)"Ope

348 Attendant Supervisory ConsoleAttendant Status using Lamp Field ArrayA supervisory console can have up to 49 status indicators when used inthe Stan

Feature description 349number of calls in the queue for each call type. The ranges (calls in queue)are identified by one of three customer-specified thr

Contents 35Background Terminal 507Bandwidth Management Support for Network Wide VirtualOffice 509Contents 509Feature description 509Operating parameter

350 Attendant Supervisory ConsoleOperating parametersThe supervisory console and all attendant consoles (except M2250attendant consoles) in the custom

Feature implementation 351Controlled Class of Service, EnhancedWhen the attendant is in the supervisory mode, Controlled Class of Serviceprogramming i

352 Attendant Supervisory Console4. "LD 12 – Enable/disable supervisory console for M2250 consoles withEnhanced Busy Lamp Field and Sile" (p

Feature implementation 353Prompt Response Description- ITH22-255Visual indication threshold 2 (number of calls in queueˇSITH2 but < ITH3).- ITH33-2

354 Attendant Supervisory ConsolePrompt Response Description- SPVC1-630Attendant number for supervisory console.No supervisory console.- - SBLF NO Sup

Feature operation 355a. If the called attendant is talking to a caller, you hear theconversation but you cannot be heard.b. If the called console is i

356 Attendant Supervisory Console2Press the lpk key when the attendant answers.The EXCL SRC indicator goes off and the D indicator lights steadily.You

357Attendant Trunk Group Busy IndicationContentsThis section contains infor mation on the following topics:"Feature description" (page 357)&

358 Attendant Trunk Group Busy IndicationLamp stateStatus of trunksFlashing All of the trunks in the route are busy.Steadily lit The attendant has tak

Feature operation 359To allow access to the trunk route:•Press the Trunk Group Busy key associated with the trunk.The indicator goes off.Nortel Commun

36 ContentsPrinting a backup schedule 537Boss/Secretary Filtering Enhancement 539Contents 539Feature description 539Operating parameters 540Feature in

360 Attendant Trunk Group Busy IndicationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease

361Audible Reminder of Held CallsContentsThis section contains infor mation on the following topics:"Feature description" (page 361)"Op

362 Audible Reminder of Held CallsAudible Reminder of Held Calls is supported on Multiple Appearance DNs;however, only the appearance initiating Hold

Feature implementation 3633. LD 11 – Allow/deny Audible Reminder of Held Calls for proprietarytelephones.LD 15 - Set duration between reminder cadence

364 Audible Reminder of Held CallsFeature operationNo specific operating procedures are required to use this feature.Nortel Communication Server 1000Fe

365Authorization Code SecurityEnhancementContentsThis section contains infor mation on the following topics:"Feature description" (page 365)

366 Authorization Code Security EnhancementAn additional class of alarm (Security Administration—SECA) lets usersdistinguish security violations from

Feature interactions 367Charge Account, ForcedIf the Authorization Code is used to change the Class of Service of the user,the new Class of Service mu

368 Authorization Code Security EnhancementSpeed Call, SystemIf the Basic Authorization Code (BAUT) or Network Authorization Code(NAUT) package is equ

Feature implementation 3692. LD 117 – Configure the Alarm Filter.LD 88 - Configure the Authcode Alarm for each customer.Prompt Response DescriptionREQ N

Contents 37Feature operation 557Busy Tone Detection for Asia Pacific and CALA 559Contents 559Feature description 559Operating parameters 560Feature int

370 Authorization Code Security EnhancementCommandDescriptionNEW EPT aa... a MAJOR xAssign Major severity to new EPT entry, where:• aa... a = an event

371AutodialContentsThis section contains infor mation on the following topics:"Feature description" (page 371)"Operating parameters&quo

372 AutodialSpeed Call/Autodial with Authorization Code. This enhancement allowsan Authorization Code to be included in a Speed Call entry or an Autod

Feature interactions 373Authorization Code Conditionally Last is not supported by the Autodialfeature.An octothorpe (#) is required as a delimiter aft

374 AutodialCall Forward and Busy StatusParty A can use the Busy/Forward Status (BFS) key as an Autodial key todial party B.Call Party Name DisplayNo

Feature interactions 375Activation of Autodial when BNR is active deactivates BNR.China Number 1 Signaling EnhancementsDelay Digit Outpulsing will be

376 AutodialThree Wire Analog Trunk - Commonwealth of Independent States (CIS)Autodial on a E3W trunk will fail for toll calls. The reason is that E3W

Feature implementation 377Prompt Response DescriptionTNlscuTerminal NumberFormat for Large System and CS 1000E system,where l = loop, s = shelf, c = c

378 AutodialPrompt Response Description...- ADLD (0)-20 Autodial Delay, in seconds.If 0, then FFC Autodial for 500/2500 telephones is disabled.Only pr

Feature operation 379•UseThe user goes off hook, if no digits are dialed within the customerdefined time period (ADLD), the system then dials the numbe

38 ContentsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copyright © 2

380 AutodialNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copyright ©

381Autodial Tandem TransferContentsThis section contains infor mation on the following topics:"Feature description" (page 381)"Operatin

382 Autodial Tandem TransferOperating parametersThe Centrex/Trunk Switchhook feature only supports voice calls.Subsequently, the ATX feature which use

Feature interactions 383Centrex Switchhook FlashBecause Autodial Tandem Transfer uses Centrex Switchhook Flash (THF), itis affected by any modification

384 Autodial Tandem TransferMalicious Call Trace - EnhancedEnhanced Malicious Call Trace implements the ability to send a call tracerequest to the CO

Feature implementation 385Prompt Response DescriptionKEY xx THF Key xx is configured for the Centrex/Trunk Switchhook Flashfeature.yy ADL ll zz..zz Ke

386 Autodial Tandem TransferPrompt Response DescriptionEEST YES NO End-to-end Signaling feedback tone to originating party.- DTMF YES NO Single feedba

Feature operation 387Feature operationNormal operationStep Action1An incoming call from a Central Office (CO) terminates to aproprietary telephone.2The

388 Autodial Tandem TransferNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July

389Automatic AnswerbackContentsThis section contains infor mation on the following topics:"Feature description" (page 389)"Operating pa

39How to get helpThis chapter explains how to get help for Nortel products and services.Getting help from the Nortel web siteThe best way to get techn

390 Automatic AnswerbackCalls presented to DNs other than the PDN, or calls presented to thePDN when active on another DN, will not receive Automatic

Feature operation 3912. LD 11 – Assign Automatic Answerback key to M2317 or M2616telephones.LD 11 - Assign Automatic Answerback as a Class of Service

392 Automatic AnswerbackIncoming calls to your PDN will ring once, then be answered withHandsfree turned on.To deactivate Automatic Answerback, follow

393Automatic Call DistributionAutomatic Call Distribution (ACD) is an optional feature. The ACD feature isused when a large number of incoming calls a

394 Automatic Call DistributionNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 Ju

395Automatic Gain Control InhibitContentsThis section contains infor mation on the following topics:"Feature description" (page 395)"Op

396 Automatic Gain Control InhibitFeature implementationLD 17 - Define the AGC setting.Prompt Response DescriptionREQ CHG Change existing data.TYPE ATR

397Automatic Guard DetectionContentsThis section contains infor mation on the following topics:"Feature description" (page 397)"Operati

398 Automatic Guard DetectionFeature implementationLD 14 -Enable or Disable Automatic Guard Detection for outgoing trunks.Prompt Response DescriptionR

399Automatic HoldContentsThis section contains infor mation on the following topics:"Feature description" (page 399)"Operating paramete

4 Revision HistoryJuly 2006Standard 17.00. This document is up-issued to reflect the following changes:•Addition of M3900 Full Icon Support feature on

40 How to get helphttp://www.nortel.com/ercGetting help through a Nortel distributor or resellerIf you purchased a service contract for your Nortel pr

400 Automatic HoldOperating parametersThe Automatic Hold feature can be equipped on all multi-line proprietarysets. The functionality to hold a call a

Feature interactions 401ConferenceIf a call is established on the conference key, pressing any DN key putsthe Conference call on hold. The user must p

402 Automatic Holdline MADN. With the Release option disabled, the active call on the singleline MADN is put on hold. With the Release option enabled,

Feature operation 403Prompt Response Description... ...CLS AHA AHA = Automatic Hold allowed.(AHD) = Automatic Hold (denied)... ...KEYxx aaa yyyyThe s

404 Automatic HoldNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copyri

405Automatic Line SelectionContentsThis section contains infor mation on the following topics:"Feature description" (page 405)"Operatin

406 Automatic Line SelectionWith Incoming Non-Ringing Line Selection enabled, when the usergoes off-hook, the telephone scans the DN lines and answers

Feature implementation 407Group CallThis feature is not selected for automatic Outgoing Line Selection orNon-Ringing Line Selection. It is selected fo

408 Automatic Line SelectionFeature operationNo specific operating procedures are required to use this feature.Nortel Communication Server 1000Features

409Automatic Number IdentificationContentsThis section contains infor mation on the following topics:"Feature description" (page 409)"Op

41Features and Software optionsPackage NameNumberMnemonicRelease1.5 Mbit Digital Trunk Interface•Hong Kong Digital Trunk Interface•Reference Clock Swi

410 Automatic Number Identification•removes the connection between the trunk and the MF sender andestablishes the speech path to the trunkWith the E.16

Feature description 411Numbering Plan Expansion feature, the MF sender can send up to 32digits. Therefore, an International Number can be sent in one

412 Automatic Number IdentificationFigure 6Supervisory signals (Bell method)Table 18Called and calling number information format (Bell method)Dial Puls

Feature description 413Regular trunk groupSupervisory trunkgroup0seizure no digits KP+ID+7D+STP KP+ID+ST3P0+7/10D 7/10D KP+ID+7D+STP KP+ID+7D+STP1+7/1

414 Automatic Number IdentificationST2PIdentifier errorTable 19Called and calling number information format (NT400 method)ModeCall type Called number C

Feature description 415ModeCall type Called number Calling number1+KP+7/10D+ST KP+CM+CAT+7D+ST1Legend:CM=1 (for 1+ calls)=STP (for 0± calls)CAT=XX (ca

416 Automatic Number IdentificationCalled numberModeCall typeDial Pulse (DP)sendingMultifrequencysendingCalling number0+not applicable KP+7/10D+ST KP+C

Feature description 417Figure 7Supervisory signals (NT400/500 method)Calling and called number informationThe called number information always include

418 Automatic Number Identification•Meridian 1 proprietary telephone: primary DN of the telephone•Attendant: ANI attendant number specified on a "p

Operating parameters 419M1A represents the current Bell MF signaling mode. M2B represents themodified Bell MF signaling mode.Automatic Number Identifica

42 Features and Software optionsPackage NameNumberMnemonicRelease— Incoming Seizure— Outpulsing Delay— Release Control— Signal Recognition— Trunk Ente

420 Automatic Number IdentificationFeature interactionsDirectory Number ExpansionIf the DN Expansion package is equipped, the ANI billing number (ANAT)

Feature interactions 421Table 23 "Interpreting NPD/ID numbers" (page 421) shows an example ofan NPID table. The last two fields, ANI Failure

422 Automatic Number IdentificationSome Central Offices indicate ANI failure with an 8-digit string consistingof NPD followed by 911-0YYY, where YYY den

Feature interactions 423Although it does provide an overflow tone if the user presses the octothorpekey (#), the system ignores the aster isk (*) key.

424 Automatic Number IdentificationClass of Service optionsConditionally Unrestricted station Class of Service places non-ARS-handledtoll calls through

Feature implementation 425Feature implementationTask summary listThe following is a summary of the tasks in this section:1. LD 15 – Configure the ANI c

426 Automatic Number IdentificationPrompt Response DescriptionSIGL BELNT4NT5Bell method signaling.ITT-North NT400 signaling (only if TKTP = CAM).ITT-No

Feature operation 427Prompt Response Description0-511 1-4000Range for Large System and CS 1000E system.0-127 1-4000Range for Small System and Media Ga

428 Automatic Number IdentificationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27

429Automatic Number Identification on DTIContentsThis section contains infor mation on the following topics:"Feature description" (page 429)&

Features and Software options 43Package NameNumberMnemonicReleaseAnalog Calling Line Identification• CLID on Analog Trunks for Hong Kong (A-CLID)349AC

430 Automatic Number Identification on DTICalling number information signaling is done using the MF signaling method.This enhancement supports the thre

431Automatic Preselection of PrimeDirectory NumberContentsThis section contains infor mation on the following topics:"Feature description" (

432 Automatic Preselection of Prime Directory NumberFeature packagingThis feature is included in base system software.Feature implementationLD 11 - As

433Automatic RedialContentsThis section contains infor mation on the following topics:"Feature description" (page 433)"Operating parame

434 Automatic RedialWhen a successful call termination is detected from the far end, the callingparty hears the called party through the telephone’s l

Feature interactions 435Network Ring Again features do not interfere with the ARDL feature. ARDLis only activated after all Network Ring Again attempt

436 Automatic RedialAttendant Break-In Attendant Busy VerifyAttendant Break-In and Attendant Busy Verify are not permitted on aproprietary telephone t

Feature interactions 437Calling Party PrivacyThe calling party and called party have the same Calling Party Privacyconsiderations.Digit DisplayDialed

438 Automatic RedialPretranslationARDL can be activated on a number that has passed the Pretranslationprocess. However, on an ARDL call the Pretransla

Feature implementation 439•Ring Again (RGA) package 1•Tone Detector (TDET) package 65Outpulsing of Asterisk and Octothorpe (OPAO) package 104 and Auto

44 Features and Software optionsPackage NameNumberMnemonicReleaseAttendant Forward No Answer• Attendant Forward No Answer•Attendant Forward No Answer

440 Automatic RedialPrompt Response DescriptionCUST0-990-31Customer numberFor Large SystemsFor Small Systems...- ARDL_ACCEPT0-(20)-60 Automatic Redial

Feature operation 441Prompt Response DescriptionNCOS (0) - 99 Network Class of Service group number.- ARDL (A) I A = Automatic Redial network route se

442 Automatic RedialNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copy

443Automatic Set RelocationContentsThis section contains infor mation on the following topics:"Feature description" (page 443)"Operatin

444 Automatic Set Relocation•Identification codeThe identification code is user selectable, and can be any four-digitnumber (excluding the symbols * and

Operating parameters 445A telephone’s successful relocation is indicated by a 180-millisecond buzzthrough the telephone’s loudspeaker, not a tone thro

446 Automatic Set RelocationAutomatic Call Distribution (ACD) agent telephones with an associatedsupervisor and the ACD supervisor telephones cannot b

Feature interactions 447China - Flexible Feature Codes - Busy Number RedialEnhanced Flexible Feature Codes - Busy Number RedialBusy Number Redial is d

448 Automatic Set RelocationCSC011 x yx = old TN (l s c u) for the telephoney = new TN (l s c u) for the telephoneThe following message appears again

Feature implementation 4499. LD 21 – Print information in the relocation table.LD 15 - Assign the Automatic Set Relocation security code.Prompt Respon

Features and Software options 45Package NameNumberMnemonicReleaseAutomatic Call Distribution Enhanced Overflow• Automatic Call Distribution Enhanced O

450 Automatic Set RelocationPrompt Response DescriptionTNlscuTerminal NumberFormat for Large System and CS 1000E system,where l = loop, s = shelf, c =

Feature operation 451Prompt Response Description- USER CSC Customer service change (Automatic Set Relocation)messages.CUSTxxCustomer number, as define

452 Automatic Set Relocation4Enter the four-digit code to identify your telephone. A tone confirmsthe telephone is ready to be moved.5Unplug the teleph

453Automatic Timed RemindersContentsThis section contains infor mation on the following topics:"Feature description" (page 453)"Operati

454 Automatic Timed RemindersFeature interactionsAttendant Overflow PositionAfter an attendant call has been rerouted using the Attendant OverflowPositi

Feature operation 455Feature implementationLD 15 - Define Recall timers and add/change a Recall Incoming Call Indicator key on attendantconsoles.Prompt

456 Automatic Timed RemindersNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July

457Automatic Wake UpContentsThis section contains infor mation on the following topics:"Feature description" (page 457)"Operating param

458 Automatic Wake UpThe system allows for an alternate recording that can be used forevening wake up calls or when the primary recording is being upd

Feature description 459500 Wake Up callsThe number of Automatic Wake Up calls available per five-minute periodis 500 calls.You can define the number of

46 Features and Software optionsPackage NameNumberMnemonicReleaseAutomatic Call Distribution, Timed Overflow Queuing• ACD Timed Overflow•Automatic Gai

460 Automatic Wake UpGEWU does not alter the operation of AWU, but adds a new option toAWU programming. Unless otherwise specified, operating GEWU is t

Feature description 461Language 0 must be defined. If a specific language AWR is not accessibleat wake up time, the corresponding primary or secondary d

462 Automatic Wake UpOperating parametersTo operate AWU, a system must have a Background Terminal or attendantconsole with AWU key, room telephones wi

Feature interactions 463For Multiple Wake Up, the FFCs selected must be unique numbers up toseven digits long. They cannot conflict with any DN already

464 Automatic Wake UpDirectory Number Delayed RingingThe Directory Number Delayed Ringing feature is not supported.Do Not DisturbWhen a telephone is c

Feature packaging 465In addition, if two or more Multiple Appearance Primary DN telephonesprogram a wake up request at the same time, the last telepho

466 Automatic Wake UpMultiple Wake Up FFCs require Flexible Feature Codes (FFC) packagenumber 139.Feature implementationTask summary listThe following

Feature implementation 467Prompt Response Description- GRD PLAY IDLE Ground Start Arrangement where:PLAY = RAN machine sends a ground signal when play

468 Automatic Wake UpPrompt Response DescriptionTYPE RDB Route Data Block.CUSTxxCustomer number, as defined in LD 15ROUT Route number. Must be differe

Feature implementation 469Prompt Response Description0-511 1-4000Range for Large System and CS 1000E system.0-127 1-4000Range for Small System and Med

Features and Software options 47Package NameNumberMnemonicReleaseBasic Authorization Code• Basic Authorization Code25BAUT1Basic Automatic Call Distrib

470 Automatic Wake UpPrompt Response Description0-511 1-4000Range for Large System and CS 1000E system.0-127 1-4000Range for Small System and Media Ga

Feature implementation 471Prompt Response Description- NRWU 2-(5) Number of rings for a wake up call- TAWU 1-(3) Number of wake up tries for an unansw

472 Automatic Wake UpPrompt Response DescriptionLANG (0)-5 Language number.To remove entry, precede with X.KEY xx WUK Assign a wake up key on a teleph

Feature operation 473Press the Release (Rls) or PDN key while programming a wake up requestto abort the wake up request. Any previously defined wake up

474 Automatic Wake UpIn each scenario, the Wake Up indicator lights and the display clears, exceptwhen the wake up time is aborted and no wake up time

Feature operation 475If the indicator flashes quickly, no wake up call was found for thedialed number. Press A. Wake Up again.3Press Rls to end the pro

476 Automatic Wake UpMWUD H1 H2 M1 M2VerifyThe user must dial the Automatic Wake Up Verify (AWUV) FFC followed bythe hour of the wake-up, in 24-hour f

477Automatic Wake Up FFC DelimiterContentsThis section contains infor mation on the following topics:"Feature description" (page 477)"O

478 Automatic Wake Up FFC DelimiterWhen activated, this feature provides the user with a response from thesystem. The response is silence or confirmati

Feature implementation 479•Controlled Class of Ser vice (CCOS) package 81•Background Terminal (BGD) package 99•Automatic Wake Up (AWU) package 102Flex

48 Features and Software optionsPackage NameNumberMnemonicReleaseBRI line application• Integrated Services Digital Network Basic Rate Interface(see al

480 Automatic Wake Up FFC DelimiterPrompt Response Description...WUD YES Wake Up Delimiter.IF WUD = YES then time entry is valid only if user entersoc

Feature operation 481Prompt Response DescriptionCODE MWUD Multiple Wake Up deactivation.- MWUDxxxxMultiple Wake Up deactivation code Analog (500/2500

482 Automatic Wake Up FFC Delimitertime digits must be entered for a valid entry. Table 28 "Flexible FeatureCodes used in AWU FFC Delimiter featu

Feature operation 483Step Action1Go off-hook. Listen for dial tone.2Dial "AWUD FFC". Get response and go on-hook.—End—Flexible Feature Code

484 Automatic Wake Up FFC DelimiterTo deactivate a single wake up time from an analog 500 telephone:Step Action1Go off-hook. Listen for dial tone.2Dia

Feature operation 485—End—To verify Automatic/Multiple Automatic Wake Up from an analog 500telephone:Step Action1Go off-hook. Listen for dial tone.2Di

486 Automatic Wake Up FFC DelimiterNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 2

487Auxiliary Processor LinkContentsThis section contains infor mation on the following topics:"Feature description" (page 487)"Operatin

488 Auxiliary Processor LinkFeature implementationTo implement this feature, refer to Automatic Call Distribution: Descr iption(553-3001-351).Feature

489Auxiliary SignalingContentsThis section contains infor mation on the following topics:"Feature description" (page 489)"Operating par

Features and Software options 49Package NameNumberMnemonicReleaseCall Detail Recording• Call Detail Recording•Call Detail Recording Enhancement•Call D

490 Auxiliary SignalingFeature packagingThis feature is included in base system software.Feature implementationLD 10 - Add new 500 telephone data bloc

491B34 Codec Static Loss PlanDownloadingContentsThis section contains infor mation on the following topics:"Feature description" (page 491)&

492 B34 Codec Static Loss Plan DownloadingSome markets, however, require adjustments on the loss setting dependingon the call connection. This is refe

Operating parameters 493•after a trunk unit has undergone a "NEW", "CHANGE", or "MOVE"operation using LD 14 or LD 10Ther

494 B34 Codec Static Loss Plan Downloadingif changing to the new ETSI loss plan, all hardcoded B34 IPE cards mustbe retrofitted with the new flexible B3

Feature interactions 495•In LDs 32 and 36, B34 Codec Static Loss Download is suppressed onenabling the trunk card or unit, so that loss levels do not

496 B34 Codec Static Loss Plan Downloadingequivalent to pad out is switched in. For XDID, XFCOT, and XFEM trunks,the base level (static) value is swit

Feature implementation 497Feature implementationThe loss level tables are configured in LD 97. The craftsperson must havean authorized password to confi

498 B34 Codec Static Loss Plan DownloadingPrompt Response DescriptionT2WV Rx Tx TIE, 2 wire, Class of Service VNL. The same definitionapplies as for C

499B34 Dynamic Loss SwitchingContentsThis section contains infor mation on the following topics:"Feature description" (page 499)"Operat

Revision History 5September 2004Standard 13.00. This document is up-issued for Communication Server1000 Release 4.0.October 2003Standard 12.00. This d

50 Features and Software optionsPackage NameNumberMnemonicReleaseCall Processor Input/Output (Option 81)• Call Processor Input/Output)•Call Redirectio

500 B34 Dynamic Loss SwitchingTypically, there are different vintages of firmware in the field:•hard-coded B34 firmware, which is hardcoded with country-

Operating parameters 501These new port types reside on the international IPE cards with flexible B34firmware and the B34 codec. They have to be distingu

502 B34 Dynamic Loss SwitchingFeature interactionsAlternative Loss PlanThe alternative loss plan tables must be enlarged as the default table isenlarg

Feature interactions 503When B34 Dynamic Loss Switching is enabled, all B34 Codec Static LossDownload audit messages to trunk cards are suppressed.Con

504 B34 Dynamic Loss SwitchingGEC Plessy HardwareNo losses are sent to XCOT, XDID, and XFEM trunk cards when thesecards are connected to GEC hardware,

Feature operation 505portion of the connection matrix is used to determine the processing on theXEM/XUT side of the call and on the B34 port type side

506 B34 Dynamic Loss SwitchingNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 Jul

507Background TerminalHospitality and health care personnel use Background Terminal (BGD) toenter, retrieve, and modify data associated with the follo

508 Background TerminalNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007C

509Bandwidth Management Support forNetwork Wide Virtual OfficeContentsThis section contains infor mation on the following topics:• Section "Featur

Features and Software options 51Package NameNumberMnemonicReleaseCharge Account/Authorization Code• Charge Account/Authorization Code Base•Charge Disp

510 Bandwidth Management Support for Network Wide Virtual OfficeThe customer can check the value of the Current Zone for IP sets usingLD 20, PRT comman

Feature implementation 511Interaction with Zone-based Digit ManipulationA new prompt is added to the Customer Data Block (CDB) to configure thezone (Cu

512 Bandwidth Management Support for Network Wide Virtual OfficePrompt Response DescriptionTYPE: NET_DATA Networking.-VPNI1-16283Virtual private networ

Feature operation 513Prompt Response DescriptionZONE <number> Zone Number which Nortel Networks IP Phoneset belongs.CLS VOLA Allow/deny Virtual

514 Bandwidth Management Support for Network Wide Virtual OfficeNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106

515Backup and restoreContentsThis section contains infor mation on the following topics:"Introduction" (page 516)"Backup rules" (p

516 Backup and restoreIntroductionThe backup rules feature provides a mechanism for transferring the backupfiles produced by an Automatic Equipment Dat

Backup rules 517•Path — specifies the location of the file on the FTP server. Ranges inlength from 1 to 64 characters. All characters are supported with

518 Backup and restoreElement Manager performs validation to ensure the content of the Passwordand Password confirmation controls boxes is identical. I

Backup rules 519The rule name control restricts the maximum length of characters entered,and also ensures no white space characters are used. An alert

52 Features and Software optionsPackage NameNumberMnemonicRelease• Conference Warning Tone Enhancement for ItalyConsole Operations•Console Operations1

520 Backup and restoreThe RMD rule type cannot be associated with a Geographic RedundancyDatabase Replication Control Block. All RMD backup rules must

Backup schedules 521Figure 11SCS rule type in Element ManagerBackup schedulesBackup schedules provide the user with the ability to schedule backupoper

522 Backup and restore—TU—WE—TH—FR—SA•HOUR — specifies the hour in the day at which the backup occurs. Therange is 0 to 23, with a default of 3. This p

Backup schedules 523When the user selects a backup schedule to add and selects Add,oralternatively selects one of the Edit buttons, the Element Manage

524 Backup and restoreFigure 13Backup schedule configuration in Element ManagerThe backup schedule number control is static and is set based on thesele

Backup schedules 525•Tuesday•Wednesday•Thursday•Friday•SaturdayThe default is Sunday. When frequency is set to daily or Triggered by EDD,then the sett

526 Backup and restoreIf the user declines the confirmation, the Element Manager browser returnsto the backup schedules page.Note that when the backup

Backup and restore maintenance 527•viewing the backup data versions according to backup rule (manualactivation only)Manual operationFTP connection fai

528 Backup and restoreThe DAT command provides two possible outputs:•A list of backup versions including incremental version numbers anddate and time

Backup and restore maintenance 529Selecting the Submit button results in the command being submitted to thecall server for processing. The response fr

Features and Software options 53Package NameNumberMnemonicReleaseDialed Number Identification System98DNIS10•Dialed Number Identification Services• Di

530 Backup and restoreFigure 15Backup history page in Element ManagerClicking the Backup History button redirects Element Manager to thebackup history

Overlay administration 531Figure 16Backup history on the Element Manager Home pageThe reliability of data displayed on the Element Manager Home page i

532 Backup and restoreDuring a restore operation, the specified version of the backup data fileis copied from the local hard disk, de-grouped using the

Overlay administration 533During a restore operation, the specified version of the backup data file iscopied from the FMD, de-grouped using the tar util

534 Backup and restoreCommandDescriptionN of versions = (1)-10 number of incremental backup data versionspreserved on the local removable media device

Overlay administration 535CommandDescriptionOUT BKPR xxx Remove backup rule, where:•xxx = Backup Rule number ID = 1-100PRT BKPR xxx Print backup rule,

536 Backup and restoreAdding or changing a backup scheduleLD 117 Ethernet and Alarm ManagementCommandDescriptionNEW/CHG BKPS <schedule number1-10&g

Overlay administration 537Printing a backup scheduleLD 117 Ethernet and Alarm ManagementCommandDescriptionPRT BKPS <schedule number 1-10> /ALL P

538 Backup and restoreNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Co

539Boss/Secretary Filtering EnhancementContentsThis section contains infor mation on the following topics:"Feature description" (page 539)&q

54 Features and Software optionsPackage NameNumberMnemonicReleaseDigital Private Network Signaling System 1• Analog Private Network Signaling System (

540 Boss/Secretary Filtering Enhancement•New Classes of Service: The Boss Secretary Filtering EnhancementClass of Service Allowed (BFEA) or Denied and

Feature interactions 541Feature interactionsHoldIf the BSFE feature is active, the secretary answers the incoming boss callby pressing the SCR key or

542 Boss/Secretary Filtering Enhancementchain. If the secretary telephone is busy, the call follows the secretaryhunt list.• Make Set BusyIf the BSFE

Feature implementation 543Boss telephoneBoss telephone with BFSdeactivatedBoss telephone with BFSactivatedLD 15 - Configure the lamp status for the Bos

544 Boss/Secretary Filtering EnhancementPrompt Response DescriptionCUST Customer number0-99Range for Large System and CS 1000E system.0-31Range for Sm

Feature operation 545Feature operationTo control the BSFE feature from the boss telephone:Activate:Step Action1Press the BFS boss key once. The displa

546 Boss/Secretary Filtering Enhancement—End—Deactivate:Step Action1Press BFS boss key for once. The display shows:CANCEL FILTERING?2Press the BFS bos

Feature operation 547To transfer an incoming call from the secretary to the boss telephone:Step Action1Go off hook/press the SCR key to answer the rin

548 Boss/Secretary Filtering EnhancementNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease

549BridgingContentsThis section contains infor mation on the following topics:"Feature description" (page 549)"Operating parameters&quo

Features and Software options 55Package NameNumberMnemonicReleaseDistinctive Ringing• Distinctive/New Distinctive Ringing74DRNG 4/9Do Not Disturb, Gro

550 BridgingFeature implementationThere are no specific implementation procedures for this feature.Feature operationNo specific operating procedures are

551Busy Lamp FieldContentsThis section contains infor mation on the following topics:"Feature description" (page 551)"Operating paramet

552 Busy Lamp FieldWhen the attendant extends a call, a hundreds group is displayed afterenough digits have been entered to determine the group. After

Feature description 553Figure 17Standard Busy Lamp Field on the BLF/CGMNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN4

554 Busy Lamp FieldFigure 18Enhanced Busy Lamp Field monitoring (example)Operating parametersEnough hundreds groups must be defined to suppor t the max

Feature implementation 555When the Make Set Busy key is activated or deactivated, BLF updatesonly the first DN it finds on the attendant console. Lamp a

556 Busy Lamp Field4. LD 11 – Activate DN hundreds groups for EBLF for each DN within eachhundreds group.LD 15 - Define the Busy Lamp Field/Console Gra

Feature operation 557Prompt Response DescriptioncuFormat for Small System and Media Gateway 1000B wherec = card and u = unit.DNxxx...xReenter Director

558 Busy Lamp FieldNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copyr

559Busy Tone Detection for Asia Pacificand CALAContentsThis section contains infor mation on the following topics:"Feature description" (page

56 Features and Software optionsPackage NameNumberMnemonicReleaseEnhanced DPNSS Services• DPNSS1 Executive Intrusion288DPNSS_ES21Enhanced DPNSS1 Gatew

560 Busy Tone Detection for Asia Pacific and CALAThe Busy Tone Detection feature for Asia Pacific and CALA uses theNT5D31 Digital Signaling Processor (D

Operating parameters 561Direct Inward Dialing (DID) trunks do not require busy tone supervision,since the Public Exchange/Central Office seizes the sys

562 Busy Tone Detection for Asia Pacific and CALAFeature interactionsEuropean XFCOT SupportWhen the XFCOT Busy Tone ID (BTID) is configured in Overlay 1

Feature implementation 563Prompt Response DescriptionBTDD(BOTH)INCBusy Tone Detection Direction:Both Incoming and outgoing calls (default).Incoming ca

564 Busy Tone Detection for Asia Pacific and CALAPrompt Response DescriptionNEDC ETH Either end control.FEDC ETH Either end control.LD 14 - Configure Bu

Feature operation 565Feature operationNo specific operating procedures are required to use this feature.Nortel Communication Server 1000Features and Se

566 Busy Tone Detection for Asia Pacific and CALANortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 Standard

567Busy Tone Detection for JapanContentsThis section contains infor mation on the following topics:"Feature description" (page 567)"Ope

568 Busy Tone Detection for JapanBusy Tone Detection for Japan requires the Enhanced Extended UniversalTrunk Card for Japan (EXUTJ).This feature requi

Feature implementation 569The following packages are also required:•Japan Central Office Trunk (JPN) package 97•Intelligent Peripheral Equipment (XPE)

Features and Software options 57Package NameNumberMnemonicReleaseFeature Group D• Feature Group D (Inbound to Meridian 1)•Federal Communications Commi

570 Busy Tone Detection for JapanPrompt Response DescriptionTYPE COT Central Office Trunk.TNlscuTerminal NumberFormat for Large System and CS 1000E sy

Feature operation 571Prompt Response Description- STYPxxxxTrunk supervision type where xxxx is:JDID = Japan DID. When XTRK = XUT and <CR> is ent

572 Busy Tone Detection for JapanNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27

573Busy Verify on Calling Party ControlCallsContentsThis section contains infor mation on the following topics:"Feature description" (page 5

574 Busy Verify on Calling Party Control CallsOperating parametersThere are no operating parameters associated with this feature.Feature interactionsA

Nortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)Copyright © 2007, Nortel NetworksAll Rights Reserved.Publication: NN43001-

58 Features and Software optionsPackage NameNumberMnemonicReleaseFlexible Tones and Cadences• Flexible Tone and Digit Switch Control•Reverse Dial on R

Features and Software options 59Package NameNumberMnemonicReleaseHistory File• History File55HIST1Hold in Queue for IVR218IVR18Hospitality Management1

6 Revision HistoryDecember 1995Issue 5.00. This is the Release 21.1x standard version of this document.July 1995Issue 4.00. This is the Release 21 sta

60 Features and Software optionsPackage NameNumberMnemonicReleaseIntegrated Services Digital Network Application ModuleLink for Third Party Vendors•Ap

Features and Software options 61Package NameNumberMnemonicReleaseIntercept Computer Interface• Intercept Computer Dial from Directory•Intercept Comput

62 Features and Software optionsPackage NameNumberMnemonicReleaseInternational Primary Rate Access• Integrated Services Access/Call by Call Service Se

Features and Software options 63Package NameNumberMnemonicReleaseLimited Access to Overlays• B34 Dynamic Loss Switching (see also packages 131and 203)

64 Features and Software optionsPackage NameNumberMnemonicReleaseM3900 Phase III Virtual Office Enhancement• Virtual Office Enhancement387VIR_OFF_ENH2

Features and Software options 65Package NameNumberMnemonicReleaseMeridian 1 Fault Management• Alarm Management•Meridian 1 Initialization Prevention an

66 Features and Software optionsPackage NameNumberMnemonicReleaseMessage Waiting Center• Message Waiting Lamp Maintenance•Message Waiting Unconditiona

Features and Software options 67Package NameNumberMnemonicReleaseMulti-Party Operations• Attendant Clearing during Night Service•Multi-Party Operation

68 Features and Software optionsPackage NameNumberMnemonicReleaseNetwork Alternate Route Selection• Equi-distribution Network Attendant Service Routin

Features and Software options 69Package NameNumberMnemonicReleaseNew Flexible Code Restriction• China Number 1 Signaling Trunk Enhancements (see alsop

7ContentsHow to get help 39Getting help from the Nortel web site 39Getting help over the telephone from a Nortel Solutions Center 39Getting help from

70 Features and Software optionsPackage NameNumberMnemonicReleaseOpen Alarms315OPENALARM22Operator Call Back (China #1)•Busy Verify on Calling Party C

Features and Software options 71Package NameNumberMnemonicReleaseOriginator Routing Control• Network Drop Back Busy and Off-hook Queuing (see alsopack

72 Features and Software optionsPackage NameNumberMnemonicReleasePretranslation• Pretranslation•Preventing Reciprocal Call Forward92PXLT8Priority Netw

Features and Software options 73Package NameNumberMnemonicReleaseRecorded Announcement Broadcast• Recorded Announcement Broadcast327RANBRD23Recorded A

74 Features and Software optionsPackage NameNumberMnemonicReleaseSemi-Automatic Camp-On• Attendant Blocking of Directory Number•Attendant Idle Extensi

Features and Software options 75Package NameNumberMnemonicReleaseStation Activity Records• Station Activity Records251SCDR20Station Camp-On•Station Ca

76 Features and Software optionsPackage NameNumberMnemonicReleaseTone Detector• Tone Detector•Tone to Last Party•Tones, Flexible Incoming65TDET7Traffi

Features and Software options 77Package NameNumberMnemonicReleaseVirtual Network Services• Virtual Network Services•Virtual Network Services/Virtual D

78 Features and Software optionsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 J

7910/20 Digit ANI on 911 CallsContentsThis section contains infor mation on the following topics:"Feature description" (page 79)"Operat

8 ContentsFlexible Feature Codes 90Group Hunt 90Italian Central Office Special Ser vices 90Feature packaging 90Feature implementation 91Task summary li

80 10/20 Digit ANI on 911 CallsThe first 10 ANI digits provide the Calling Station Number (CSN). The CSNfor a 911 call is the Calling Party Number (CPN

Feature description 81•The first ST digit flags the call register as a wireless call for displaypurposes.•The second KP marks the beginning of the PANI.

82 10/20 Digit ANI on 911 Calls911T (tandem) call processingWith the 10/20 digit ANI for 911 Calls feature, the system does not expectthe dialed digit

Feature packaging 83The 10/20 Digit ANI on 911 Calls feature requires the following packages:•Digit Display (DDSP) package 19•Basic Automatic Call Dis

84 10/20 Digit ANI on 911 CallsFeature implementationTask summary listThe following is a summary of the tasks in this section:1. "LD 15 – Set the

Feature operation 85Prompt Response DescriptionM911_ANI YES Receive ANI digits for M911 route.M911_TRK_TYPEMeridian 911 ANI trunk type.(911T)911EE911

86 10/20 Digit ANI on 911 CallsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 Ju

8716-Button Digitone/MultifrequencyOperationContentsThis section contains infor mation on the following topics:"Feature description" (page 8

88 16-Button Digitone/Multifrequency Operation•automatic set relocation•automatic wake-up activate•automatic wake-up deactivate•automatic wake-up veri

Operating parameters 89•speed call user•store number (erase)•store number (redial)•store number (save)•system speed call user•trunk answer from any st

Contents 92500 Telephone Features 105Contents 105Feature description 105Operating parameters 105Feature interactions 106106Feature packaging 106Featur

90 16-Button Digitone/Multifrequency OperationThe customer must have the SPRE code defined, in order to activate FFCfunctions through the A, B, C, and

Feature operation 91Dependency:•Flexible Feature Codes (FFC) package 139Feature implementationTask summary listThe following is a summary of the tasks

92 16-Button Digitone/Multifrequency OperationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRe

932 Mbps Digital Trunk InterfaceContentsThis section contains infor mation on the following topics:"Feature description" (page 93)"Oper

94 2 Mbps Digital Trunk InterfaceFeature interactionsPeriodic Pulse MeteringPeriodic Pulse Metering operates the same for 2 Mbps DTI as for analogtrun

Feature implementation 95Prompt Response DescriptionPDCA (1)-16 Pad Category table number.The PAD category must already be defined in LD 73.Default is

96 2 Mbps Digital Trunk InterfacePrompt Response Description...- DTI20-1592 Mbps Digital Trunk Interface (DTI) loop number.Prompted the when DTI2 or P

972 Mbps Digital Trunk InterfaceEnhancementsContentsThis section contains infor mation on the following topics:"Feature description" (page 9

98 2 Mbps Digital Trunk Interface EnhancementsCall ClearanceThis enhancement affects the handling of incoming and outgoing callclearance for Central O

Feature description 99Direct Inward Dialing Call OfferingThe Central Office (CO) operator will be able to offer a Direct Inward Dialing(DID) call to th