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BCM50 Administration Guide
Chapter 2
Overview of BCM50 Administration
The BCM50 Administration Guide describes the tools available with which to administer, or
manage BCM50 systems. This section is an introduction to the BCM system and its management
model.
The administration overview information is divided into three categories:
• About BCM50
• BCM50 Management Model
• BCM50 Management Interfaces
• BCM50 Administration Guide overview
About BCM50
The BCM50 system provides private network and telephony management capability to small and
medium-sized businesses.
The BCM50 system:
• integrates voice and data capabilities, IP Telephony gateway functions, and data-routing
features into a single telephony system
• enables you to create and provide telephony applications for use in a business environment
Business Element Manager is the primary management application for BCM50 systems. Formerly
known as the BCM Element Manager, the Business Element Manager manages BCM systems as
well as other devices in Nortel’s SMB portfolio. The Business Element Manager encompasses not
only telephony programming, but also backup management, software update management, and log
management. For more information about the Business Element Manager, see “BCM50
Management Environment” on page 31.
The BCM50 system includes the following key components:
• hardware
• applications
BCM50 hardware
The BCM50 system includes the following key elements:
• BCM50 main units
• BCM50 expansion unit
• BCM50 media bay modules (MBM):
— Analog direct inward dialing (ADID)
— BRIM
- BCM50 Administration Guide 1
- Trademarks 2
- Task List 3
- Contents 7
- Chapter 10 11
- Chapter 11 11
- Appendix A 13
- 14 Contents 14
- Chapter 1 15
- Chapter Contents 16
- Audience 17
- Acronyms 17
- Table 1 List of acronyms 18
- Related publications 20
- How to get Help 21
- Chapter 2 23
- Main units 24
- Management Model 25
- BCM50 interfaces 28
- Protocols 29
- Chapter 3 31
- web page 32
- MIBs N Y 32
- BCM50 Administration Guide 33
- Managing Digital Mobility 34
- Monitoring BCM50: BCM Monitor 35
- Element Manager 36
- Finding Network Elements 40
- BCM50 element 41
- Closing the Element Manager 42
- Initial panel details 42
- Element Manager panels 51
- Element Manager data features 52
- Copying table information 53
- Table 7 Paste Data 54
- Rearranging table information 55
- Rearranging columns 56
- Rearranging lines 56
- Figure 8 Sort dialog box 57
- Saving programming records 58
- Figure 12 Save dialog box 61
- BCM50 feature licensing 65
- BCM50 Help system 66
- Field-level Help 68
- Context-sensitive Help 68
- The BCM50 71
- Personal computer 71
- Network folder 71
- FTP servers 71
- SFTP servers 72
- USB storage device 72
- Chapter 4 75
- Entry Policy tab 80
- Variable Table 82
- To set password expiry policy 83
- To set password history 83
- Vendor specific attributes 85
- Table 20 Privilege levels 87
- Transferring an SSH Key-Pair 89
- To transfer an SSH Key-Pair 89
- Adding a new user account 90
- To add a new user account 90
- Modifying a user account 91
- To modify a user account 91
- Deleting a user account 92
- To delete a user account 93
- Changing a user’s password 93
- To change a user’s password 93
- Creating a group 94
- To create a group 94
- Deleting a group 94
- To delete a group 94
- Modifying group privileges 94
- To modify group privileges 95
- Re-enable a locked-out user 96
- To release a locked-out user 96
- User accounts 97
- Default passwords 99
- Default groups 99
- NN40020-600NN40020-600 100
- Security access privileges 102
- CTE Appl access privileges 102
- CDR Appl access privileges 103
- PPP Access access privileges 103
- Admin access privileges 104
- Guests access privileges 105
- WAN dial in access privileges 108
- Telset access security 109
- Blocking user accounts 110
- Accounts and Privileges panel 111
- View by Accounts 114
- View by Accounts: General 116
- View by Accounts: History 117
- View by Groups 118
- View by Groups: General 118
- BCM50 security fundamentals 120
- Security audits 122
- Firewalls 123
- Security certificate 124
- Site authentication 124
- Chapter 5 125
- Chapter 6 133
- Connecting through the WAN 134
- Configuring firewall settings 134
- Adding NAT rules 134
- Configuring SNMP settings 135
- To delete an SNMP manager 138
- To add a community string 139
- To add a service access point 140
- To add a trap destination 142
- To modify a trap destination 143
- Auto-SNMP dial-out 144
- Alarm severity levels 145
- Chapter 7 147
- About BCM alarms 148
- Alarms and log files 149
- Alarm severities 149
- Administering alarms 150
- To view an alarm 151
- To acknowledge an alarm 151
- To clear the alarm log 151
- Using the Alarm Banner 152
- Using the alarm set 153
- Alarms and LEDs 154
- Using SNMP traps 155
- Configuring alarm settings 155
- List of BCM alarms 157
- Chapter 8 215
- Table 52 BCM50 Services 216
- To restart a service 218
- Chapter 9 219
- To configure monitoring mode 220
- The default is 10 KB 221
- UPS Status 223
- To access UPS Status 223
- NTP Metrics 225
- To access the NTP Metrics 226
- Telephony Metrics 227
- Viewing D-Channel information 229
- Provisioning a PRI B-channel 229
- To provision a PRI B-channel 230
- Trunk Module CSU statistics 230
- Enabling the internal CSU 231
- To enable the internal CSU 231
- Checking trunk module alarms 232
- To check the CSU alarms 232
- To check bipolar violations 232
- To check short-term alarms 233
- To check defects 233
- To view CSU Alarm History 233
- CbC limit metrics 233
- Hunt Group Metrics 235
- PSTN Fallback Metrics 237
- Table 61 PVQM support 239
- Figure 37 PVQM panel 240
- PVQM alarms 241
- To access PVQM metrics 242
- Installing BCM Monitor 246
- Connecting to a BCM50 system 246
- Static snapshots 249
- To save a static snapshot 250
- Dynamic snapshots 250
- Starting a dynamic snapshot 252
- BCM Info tab 253
- Media Card tab 254
- Voice Ports tab 255
- IP Devices tab 255
- RTP Sessions tab 256
- To log UIP data 259
- To view UIP log files 259
- To configure timeout settings 259
- To expand a UIP message 260
- To clear UIP message details 260
- Line Monitor tab 260
- To view all lines 261
- Usage Indicators tab 262
- Using statistical values 263
- To ping a device 265
- Trace Route 266
- Ethernet Activity 266
- To view Ethernet activity 267
- To reboot the BCM50 268
- Diagnostic settings 269
- Table 70 Release reasons 270
- About backups 272
- BCM50 backup file 273
- Backup destinations 274
- Performing immediate backups 275
- To view scheduled backups 282
- To modify a scheduled backup 289
- Restoring BCM50 system data 290
- Optional components 291
- Effects on the system 292
- Chapter 12 301
- Operational logs 302
- Diagnostic logs 302
- Sensitive logs 302
- Additional System Information 303
- Extracting log files 316
- Retrieval Criteria area 318
- To specify retrieval criteria 319
- Retrieval Results area 320
- Log Details area 320
- Chapter 13 323
- Applying software updates 325
- Removing software updates 338
- To remove a software update 339
- Chapter 14 341
- Using Call Detail Recording 342
- CDR Toolkit 342
- Small Site MIB 346
- Small Site Event MIB 347
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